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Remote Assistance

Anonymous
2024-04-12T12:11:39+00:00

hi i have a problem with remote assistance i have windows server 2022 and i want to turn on the remote assistance when i go to control panel/System and security/Allow remote access the remote assistance is grey like locked or disabled and i want to turn it on how can i fix it??

Windows for business | Windows Server | Networking | Other

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  1. Anonymous
    2024-04-15T07:41:00+00:00

    Hello,

    Remote Assistance Connect this computer is grayed out and cannot be checked. You can try setting up Remote Assistance in the Local Group Policy Editor to solve the problem.

    1. Press "Windows + R" to open the run box, enter "gpedit.msc" and click "OK".
    2. Select Computer Configuration > Administrative Templates > System > Remote Assistance.
    3. Double-click the "Configure to provide remote assistance" option on the right, select "Enabled", and then click "OK".

    Best regards

    Zunhui

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