Share via

error:0xc1420115 The user attempted to mount to a directory that does not exist.

Anonymous
2023-11-05T05:19:55+00:00

Hello

We trying to repair window server 2016 OS using command prompt but giving this error

dism /mount-wim /wimfile:C:\Test\install.wim /index:2 /mountdir:C:\Expand

error:0xc1420115 The user attempted to mount to a directory that does not exist.

Windows for business | Windows Server | Performance | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2023-11-06T02:29:03+00:00

    Hello

    Thank you for posting in Microsoft Community forum.

    The error 0xc1420115 you’re encountering indicates that the directory you’re trying to mount to does not exist. Here are a few steps you can take to resolve this issue:

    Check the directory: Make sure the directory C:\Expand exists. If it doesn’t, you can create it using the command mkdir C:\Expand.

    Check the WIM file: Ensure that the install.wim file is located in the C:\Test directory and that it’s not read-only. You can remove the read-only attribute from the file’s properties dialog.

    Run the command again: After verifying the above points, try running the command again.

    If the problem persists, you might want to consider using a different user account to execute the DISM command. If all else fails, you could use a tool like 7-zip to mount the .wim file.

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-07T01:45:50+00:00

    This issue may occur for a variety of reasons:

    Image file is corrupted: While maintaining a Windows image, you may encounter this issue if you discover that the image file is corrupted.

    Window Update component is corrupted: If the Windows Update component is corrupted, you may receive DISM error 14098. To resolve this issue, you need to reset the Windows Update component.

    Bad Windows updates: If Windows updates are corrupted, you may encounter errors. It is recommended to remove recent updates to resolve the issue.

    The fix is:

    1. Execute component cleanup command: Dism.exe /online /Cleanup-Image /StartComponentCleanup
    2. Reset windows update components:
    3. net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc

    2.Type the following command and press Enter to delete the qmgr*.dat file, which is used by the BITS service:

    DEL “%ALLUSERSPROFILE%\ApplicationData\Microsoft\Network\Downloader\qmgr*.dat

    1. Restart your computer

    If the problem persists, follow the steps in the link below:

    Fix: The Component Store has Been Corrupted (DISM Error 14098) (windowsreport.com)

    0 comments No comments
  3. Anonymous
    2023-11-06T17:58:13+00:00

    Hello Sir

    Thanks for reply we done the mkdir C:\Expand and move ahead but again we got stuck for our further to run which is our actual issue i.e The component store has been corrupted.

    0 comments No comments