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Why does Sandbox shows the splash screen but never open?

Anonymous
2023-12-24T06:51:40+00:00

Sandbox is on my desktop, showing a Jpeg but never opening to access. What am I doing wrong?

Sandbox is checked, Hyper-V is checked, disk space is available, and virtualization is enabled. What's going on?

YouTube videos are useless. Information within the Microsoft community is beyond lame when answering simple questions without walk-me-through answers. This is supposed to be so simple that a 10-year-old can run this!

Please understand that I have done the SFC/Scan, and nothing is wrong with my system. and both my Laptop and Desktop fail to load Sandbox.

Edition Windows 11 Pro
Version 23H2
Installed on ‎5/‎12/‎2023
OS build 22631.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V

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  1. Anonymous
    2024-01-04T02:49:20+00:00

    Hi Admin,

    Hope you're doing well.

    Based on your description, it seems like Sandbox is not starting up properly. I found a few solutions that might help you resolve the issue:

    1. Check if enable Windows Sandbox feature: Press the Windows key + R, type "optionalfeatures", and press Enter. Scroll down to the Windows Sandbox feature and check the box next to it. Click OK and wait for the process to finish. Restart your computer if it doesn't reboot automatically.
    2. Try to reinstall Sandbox: Go to Turn Windows Features on or off, open it, scroll down to Windows Sandbox, uncheck it, close the window, and then re-tick Windows Sandbox. And then allow it to reinstall the sandbox.
    3. Enable Containers-DisposableClientVM: Open cmd as an administrator and type the following command to enable the Sandbox:

    dism /online /Enable-Feature /FeatureName:"Containers-DisposableClientVM" -All

    And then restart the OS if prompted to apply the change.

    I hope one of these solutions works for you. If you have any further questions, please don't hesitate let me know.

    Best Regards

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