Hello,
This situation can sometimes occur, especially after reconfiguring the printer or updating the printer drivers. Based on your description, one of the printer entries was installed using the specific driver provided by HP, while the other entry might have been added using a generic Windows printer driver.
To manage this, you may print a test page from each printer to identify which printer entry offers better functionality and connectivity for your needs before removing the redundant entry. This ensures that you maintain communication with your printer without any loss of functionality.
If you encounter any issues connecting to your printer after removing the duplicate entry, you may need to reinstall or update the printer drivers. You can download the latest drivers from the HP official website and follow the installation instructions provided.
I hope this information helps.
Best regards,
Karlie Weng