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Error Number: 0x80040702 Description: Failed to load DLL:vI2ihold setup will now terminate.

Anonymous
2023-10-18T18:03:29+00:00

Error Number: 0x80040702 Description: Failed to load DLL:vI2ihold setup will now terminate. Error getting while installing one of our diagnostic software on Microsoft Windows Server 2019 Standard 64-bit. check attached image of error pop-up.

Windows for business | Windows Server | Performance | Other

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  1. Anonymous
    2023-10-19T01:43:12+00:00

    Hello

    Thank you for posting in Microsoft Community forum!

    Sorry, we can't see your attached image.

    The error 0x80040702 typically occurs when a system is unable to load a specific DLL during the installation of a program. This could be due to several reasons such as missing/corrupt DLL files, issues with the registry, or problems with the software itself.

    Here are some general steps you can try to resolve this issue:

    1. Run the installation as administrator: Right-click on the installer and select ‘Run as administrator’. This will give the installer the necessary permissions to access and modify system files.
    2. Uninstall and reinstall the software: Use a program like Revo Uninstaller to completely remove all traces of the software, then try reinstalling.
    3. Use Microsoft’s Program Install and Uninstall troubleshooter: This tool can diagnose and fix issues with installing or uninstalling programs.
    4. Perform a clean boot: A clean boot starts Windows with a minimal set of drivers and startup programs. This can help you troubleshoot software conflicts that occur when you install a program.
    5. Disk Cleanup: Remove all temporary files from your computer.

    Remember to restart your computer after trying these solutions to ensure any changes are correctly applied.

    If these steps do not resolve your issue, it might be helpful to reach out to the support team for the specific diagnostic software you’re trying to install. They may have more specific troubleshooting steps or patches that can resolve this issue.

    Best Regards,

    Wesley Li

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