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Printer Redirection not working on my remote server

Anonymous
2024-03-22T10:20:07+00:00

Hello,

I have a broker server "windows server 2019" and two rdp servers "windows server 2019".

Since installing the latest Windows Server 2019 updates (March 2024), my Remote Desktop Services (RDS) environment is experiencing printer redirection issues. Users can access desktops and applications normally, but printing through their redirected printers fails. Error messages include "The Handle is invalid" or connection errors. I've attempted restarting servers, verifying redirection settings, and even uninstalling the updates, but the problem persists.

Taking in Consideration that if i access my remote admin in admin mode (mstsc /admin) the redirection printer work well

Any Suggestions for further troubleshooting this problem?

Windows for business | Windows Server | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2024-04-25T23:34:22+00:00

    this seriously is ridiculous.

    I don't want to restore a backup to a server just for a stupid printer problem caused by an incompetent Microsoft Staff who authorized the release of this update without providing a working solution from the date of the release of the mentioned update until today...!!!!!

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  1. Anonymous
    2024-03-25T16:42:34+00:00

    Hi Jean Pierre Yazbeck,

    Thank you for reaching out to the Microsoft Support Community.

    I'm here to help with your problems.

    I think it is a problem with permissions because it works well in administrator mode.

    * But the trigger is a Windows Update...

    Here is an article about printer redirect. This article is for Windows Server 2012, but it would be helpful for your problems. https://learn.microsoft.com/en-us/troubleshoot/windows-server/remote/printer-redirection-not-work

    Best regards,

    Yu

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  2. Anonymous
    2024-03-25T16:56:12+00:00

    I'm having the same problems after installing March 12, 2024 KB5035849

    Same error when printing The handle is invalid, and I get the error even with administrator mode.

    2 people found this answer helpful.
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  3. Anonymous
    2024-03-27T06:17:28+00:00

    Hello,

    It seems there's known issue in this update, according to the KB introduction:If you plan to install this update on a domain controller (DC), we highly recommend that you install KB5037425 instead (March 25, 2024). This out-of-band update addresses a known issue that affects the Local Security Authority Subsystem Service (LSASS). It might leak memory on DCs.

    This issue was resolved in the out-of-band (OOB) update KB5037425, which is only available via the Microsoft Update Catalog. We strongly recommend you do not apply the March 2024 security update on DCs and install KB5037425 instead. As this is a cumulative update, you do not need to apply any previous update before installing KB5037425. To install this update, search for KB5037425 in the Microsoft Update Catalog.

    Windows 10, version 1809 and Windows Server 2019 | Microsoft Learn

    Regards,

    Karlie

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  4. Anonymous
    2024-03-29T15:43:08+00:00

    i have the same error on a Windows Server 2019. Do you have a solution?
    I have installed the KB5037425 Update, but the same error when we print via RDP print redirection.

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