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I cannot Install 3 updates on my Windows server 2016

Anonymous
2023-11-11T02:34:59+00:00

Help,

These 3 updates below, have refused to install on my WIndows server 2016.

2022-08 Security Update for Windows Server 2016 for x64-based Systems (KB5012170) - Error 0x80246013

2023-09 Servicing Stack Update for Windows Server 2016 for x64-based Systems (KB5030504) - Error 0x80246013

2023-10 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5031362) - Error 0x8024a204

Any idea what I can do?

Thanks!

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles

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  1. Anonymous
    2023-11-13T06:01:55+00:00

    HelloKenny Badejo

    What is the way you are trying to update, manual or automatic?

    Have the September cumulative update been installed normally? Please provide a screenshot of the update history page.

    The error code 0x80246013 indicates that there might be an issue with the Windows Update service. Here are some steps you can try to resolve the issue:

    1. Restart the Windows Update service:
      • Open the Services app by pressing the Windows key + R, typing "services.msc" and pressing Enter.
      • Locate the Windows Update service, right-click it and select "Restart".
      • Try installing the updates again.
    2. Run the Windows Update troubleshooter:
      • Open the Settings app by pressing the Windows key + I.
      • Click on "Update & Security", then "Troubleshoot".
      • Select "Windows Update" and click on "Run the troubleshooter".
      • Follow the on-screen instructions and try installing the updates again.

    Best Regards,

    Hania Lian

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