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Windows 11 Taskbar keeps freezing, follows the user.

Anonymous
2024-12-26T15:15:56+00:00

I'm trying to help someone whose taskbar keeps freezing.

He had an HP Inc Elite Mini 800 G9 with Windows 11. Restarting the computer or restarting Explorer will make it work for a while and then the problem returns. I tried the usual advice I found in Google:

  • DISM.exe /Online /Cleanup-image /Restorehealth
  • sfc /scannow
  • Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
  • Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

None of that worked so we replaced the computer, and the problem followed him to the new computer!

The new device is an HP EliteDesk 800 G6 Desktop Mini, also with Windows 11. We tried all the above again and none of it helped. I checked Event Viewer and, in Windows Logs -> Application there are some entries like below which I thought might be related:

  • Faulting application name: StartMenuExperienceHost.exe, version: 10.0.22621.4249, time stamp: 0x2488f8dc Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22621.4249, time stamp: 0x6ba81271
  • Faulting application name: SearchHost.exe, version: 2124.22709.10.0, time stamp: 0x66e39f11 Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22621.4249, time stamp: 0x6ba81271

I looked at the entries right before those but they were all Information and didn't seem related, but I don't know what to look for either.

Anyway, I don't know what to do now. What else could I check, or what would be the next step?

Thanks.

***moved from Windows / Windows 11 / Desktop, Start, and personalization / Task Bar***

Windows for business | Windows Client for IT Pros | Performance | System performance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-12-27T05:36:52+00:00

    Hello Chris,

    Thanks for reaching out here in the Microsoft Answers Community.

    I have noticed that the issue does not occur immidiately. It is possible that there are third-party applications causing the issue.

    You can try performing a clean boot first to rule out the influence of third-party software, and see whether the issue persists.

    To do so, right-click Start->Task manager. Go to the "Startup" tab, and disable all startup items. Then, press Windows+R and enter "msconfig". Go to the "Services" tab, select "Hide all Microsoft services", and then select "Disable all". Select Apply and reboot. See whether the issue persists.

    Please refer to this support article for details, and how to pinpoint the application causing the issue.

    Disclaimer: A "clean boot" starts Windows with a minimal set of drivers and startup programs.

    It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.

    These steps of "clean boot" might look complicated at first glance; however to avoid any trouble for you, please follow them in order and step-by-step, so that it will help you get back on track.

    If the issue persists, there may be a profile corruption, since if you have setting synchronization turned on, it will also affect the new computer if you are using the same Microsoft account.

    Please try using a new clean profile by creating a new local administrator account, and see whether the issue exists there.

    To do so, right-click Start->Terminal/PowerShell/Command prompt (Admin), and enter the following commands:

    net user user1 pass1 /add

net localgroup administrators user1 /add

    (Substitute "user1" and "pass1" with the username and password of the new user.)

    After creating the user, reboot the computer, select the new user, and log in. See whether the issue persists.

    We look forward to your response.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-12-27T19:16:48+00:00

    Thanks for the advice. I have an appointment with the user next week and will try it then.

    I should have mentioned this is a corporate computer so I’m unable to disable several of the Startup items and I won’t be able to do the create a new account step. But I can look at the user’s startup list and see if there’s anything unusual.

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  3. Anonymous
    2025-01-02T16:00:32+00:00

    I got a little more information from the user.

    He says the taskbar problem occurs when he locks the screen and then comes back and unlocks it. This happens pretty consistently. The user verified that, if he doesn't lock the screen, the problem doesn't occur.

    Does this help narrow it down or tell us anything useful?

    1 person found this answer helpful.
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  4. Anonymous
    2025-02-19T14:24:29+00:00

    Hey Chris have you been able to resolve this issue?
    i tried rebuilding the person profile and the issue still persist

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