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Outlook in RDS. Something went wrong. [1001]

Anonymous
2023-10-16T19:32:01+00:00

Users get the 1001 error. No corresponding Application Hang in Event Viewer.

Correlation Id: fe5ebddc-d59d-48bb-a0a3-7fd22e56403a

Timestamp: 2023-10-04T13:52:27.000Z

DPTI: dab7c463a29f5694239a1536ff4733f33062807c688d1b191b229a98d3803c49

Error Tag: 48v35

Error Code: 2147942402

This has been going on for weeks with no real help or solution from Microsoft support channels. 2x 2022 RDS servers, 25 users, all with M365.

Windows for business | Windows Server | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2023-10-16T19:34:05+00:00

    Screenshot of the error.

    2 people found this answer helpful.
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  2. Anonymous
    2023-10-27T01:36:42+00:00

    Hello Johnny,

    The error code 2147942402 indicates "The system cannot find the file specified." This suggests that Outlook is trying to access a file that it cannot locate. You could check for any scheduled tasks, updates, or system changes based on the timestamp 2023-10-04T13:52:27.

    Regards,

    Karlie

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  3. Anonymous
    2023-10-27T15:42:25+00:00

    Karlie,

    Thanks for the reply. Today a user get the 1001 error with Error Code: 2147942403. I have disabled Scheduled Tasks for Office to see if this helps resolve the errors.

    Thanks,

    JZ

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  4. Anonymous
    2023-11-29T10:30:52+00:00

    Hi

    are you able to solve this issue?

    getting " Something went wrong 1001 error with Error Code: 2147942403" in Teams and OneDrive regulary :-(

    Best Regards

    KA

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  5. Anonymous
    2024-01-12T22:52:38+00:00
    2 people found this answer helpful.
    0 comments