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An Extended Error Occurred When Connecting to Office Server After Installing Windows 11 24H2 Pls try to resolve

Anonymous
2024-10-24T12:18:48+00:00

Subject: Extended Error Occurred When Connecting to Office Server After Installing Windows 11 24H2

Hello Microsoft Community,

I hope this message finds you well. I am reaching out to seek assistance regarding an issue I encountered after upgrading to Windows 11 24H2.

Upon attempting to connect to our office server, I receive an error message stating that "an extended error has occurred." This issue has hindered my ability to access critical resources and is impacting my workflow.

I have tried the following troubleshooting steps to resolve the issue:

  1. Restarted my computer: I ensured that the upgrade was properly applied and attempted a reboot.
  2. Checked network connections: Verified that my internet connection is stable and other network resources are accessible.
  3. Reviewed firewall settings: Ensured that the necessary ports for server connection are open and that no firewall rules are blocking access.
  4. Updated network drivers: Made sure that all network drivers are up to date.
  5. Ran the Windows Network Troubleshooter: Followed the recommended steps but did not find any issues.

Despite these efforts, the problem persists. If anyone has experienced a similar issue or can provide guidance on additional troubleshooting steps or solutions, I would greatly appreciate your input.

Thank you for your assistance.

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Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing

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  1. Anonymous
    2024-10-25T07:50:03+00:00

    Hello,

    Thank you reply

    I hope this message finds you well.

    I am currently experiencing difficulties connecting to the office server. I use the Windows + R command to enter the server's IP address, but a pop-up appears, preventing me from accessing the server. Meanwhile, my colleagues are able to connect without issues.

    Could you please assist me in resolving this matter at your earliest convenience? Access to the server is crucial for my work, as it contains essential data for all employees

    11 people found this answer helpful.
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  2. Anonymous
    2024-10-24T13:56:14+00:00

    Hello,

    Can you please describe in detail how you connect to the office server? If it is convenient, you can reply here with the relevant error screenshots. This will help us troubleshoot this problem.

    Best Regards

    Zunhui

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  3. Anonymous
    2024-10-28T11:58:45+00:00

    Hi,

    Thank you for your reply, I suggest you try the method in the following threads to see if it can solve the problem.

    the mapped network drive could not be created because the following - Microsoft Community

    Best Regards

    Zunhui

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  4. Anonymous
    2024-11-05T08:53:38+00:00

    Not Working

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  5. Anonymous
    2024-11-15T04:15:18+00:00

    Ran into this issue with a new Windows 11 setup. Tried some different suggestions that did not work. Finally solved it.

    1. Run (ctrl+r): control /name Microsoft.CredentialManager
    2. Select Windows references.
    3. Add Windows reference.
    4. Enter your remote path with credentials.
    8 people found this answer helpful.
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