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Printing to a printer shared by a MAC on network

Anonymous
2024-03-13T19:27:21+00:00

I have a MacBook Pro that is connected to 2 printers via USB.

I want to print to them to them from a Windows 11 machine on the same network. Prior to a recent update on the MacBook, I was connected to them and printing to them both without any isssues.

After a recent Operating System update on the mac machine I now get an error on my Windows machine when i send documents to the printers. I have removed the printers and when when I attempt to add them, they are being detected by the window machine and seem to be installed successfully.

However, I continue to get an error when sending documents to print.

Any ideas?

***moved from Windows / Windows 11 / Devices and drivers***

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing

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  1. Anonymous
    2024-03-15T09:07:24+00:00

    Hello,

    It's possible that the recent update on your MacBook Pro may have changed some settings that are causing the issue. Here are some steps you can try to resolve the issue:

    1. Check if the printers are shared on the network. On your MacBook Pro, go to System Preferences > Printers & Scanners, select the printer you want to share, and make sure the "Share this printer on the network" option is checked.
    2. Check if the Windows 11 machine is able to access the shared printers. On your Windows 11 machine, go to Settings > Devices > Printers & scanners, click on "Add a printer or scanner", and see if the shared printers are listed. If they are, select them and try printing a test page.
    3. If the above steps don't work, try resetting the printing system on your MacBook Pro. To do this, go to System Preferences > Printers & Scanners, right-click on the printer list, and select "Reset printing system". This will remove all printers from your MacBook Pro and reset the printing system to its default settings. You will need to add the printers again and try printing from your Windows 11 machine.

    If none of these steps work, you may need to contact Apple support for further assistance.

    Hope this helps!

    Best regards
    Zunhui

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