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Windows Server 2022 with Tesla T4 GPU, not able to use GPU

Anonymous
2023-11-07T17:59:57+00:00

I have a VM (google compute) with windows server 2022 and Tesla T4 GPU.

The driver was installed from nvidia directly, "537.70-data-center-tesla-desktop-winserver-2019-2022-dch-international". And at present device manager shows, microsoft remote display adapter and NVIDIA Tesla T4. The control panel from Nvidia doesn't show much for this GPU unlike the settings with usual consumer GPUs in PCs.

nvidia-smi output

 +---------------------------------------------------------------------------------------+ | NVIDIA-SMI 545.84 Driver Version: 545.84 CUDA Version: 12.3 | |-----------------------------------------+----------------------+----------------------+ | GPU Name TCC/WDDM | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+======================+======================| | 0 Tesla T4 TCC | 00000000:00:04.0 Off | 0 | | N/A 36C P8 8W / 70W | 1MiB / 15360MiB | 0% Default | | | | N/A | +-----------------------------------------+----------------------+----------------------+

And Nvidia Notification pane shows the following, no display connected, no application running which is using GPU. 

So I am connecting to the VM via RDP on a PC, it seems the system is not able to work here due to display being worked using remote adapter.

When I am trying to use softwares like Blender & Clo3d, they don't work because they cannot detect a GPU functioning. What should be done to fix it?

Windows for business | Windows Server | Windows cloud | Other

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  1. Anonymous
    2023-11-08T02:46:27+00:00

    Hello Eren_Y,

    Thank you for posting in Microsoft Community forum.

    The issue may be related to VM or Nvidia or Windows. So we may need to check it further.

    Please check or do some tests in your lab.

    1.Please check if this driver applies to the 2022 server. Or maybe it applies only to Windows server 2019 or/and Windows server 2016.

    2.Please check if this driver applies to physical machine.

    3.Here is a similar article for Azure VM with NVIDIA, you can compare something.
    Azure N-series NVIDIA GPU driver setup for Windows - Azure Virtual Machines | Microsoft Learn

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

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  2. Anonymous
    2023-11-08T06:09:10+00:00

    Hello,

    nvidia-smi output is what they reach to in final parts of the link you mentioned. The GPU is already showing in device manager and nvidia-smi is also working as shown in the output given above.

    1 person found this answer helpful.
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  3. Anonymous
    2023-11-09T07:50:42+00:00

    Hello Eren_Y,

    Thank you for your reply.

    1.Check if the driver version applies to VM version or Windows version.
    2.Please try to restart the VM after you install the driver.

    Best Regards,
    Daisy Zhou

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