Hello.
There could be several reasons why the snap-in is not responding, such as corrupted system files, outdated drivers, or conflicts with other software installed on your system.
To troubleshoot this issue, you can try the following steps:
- Restart your computer and try opening the snap-in again.
- Update your drivers to the latest version. You can do this by going to the Device Manager, right-clicking on the device, and selecting "Update driver."
- Check for any conflicts with other software installed on your system. Try disabling any third-party software temporarily and see if the issue persists.
Best Regards,
Hania Lian