Unknown : No activity detected

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Unknown : No activity detected

Angelo IORLI (PTV Group) 40

Site-recovery-vault-ukwest Unknow status

Ashok Gandhi Kotnana 10,350 Reputation points Microsoft External Staff Moderator

2025-03-14T13:44:00.81+00:00

Hi @Angelo IORLI (PTV Group) ,

Can you provide more information on this request

1.what is the activity you are trying to perform and in which service you are facing the issue?

2.What is the error message that you have received?

3.Provide the screenshots of the error?

Could you provide more details about this request? This will help us guide you in the right direction

Thankyou
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T13:47:07.43+00:00

Hi Attached a screenshoot

I'm trying to check the Resource Health Status of this Site recovery vault.

Since a couple of days it started to be in unknow status
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T13:49:20.0566667+00:00

This screenshot

I'm trying to check the Resource Health Status of this Site recovery vault.

Since a couple of days it started to be in unknow status

(the below answer in an error)
Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-03-14T14:12:20.2033333+00:00

Hi @Angelo IORLI (PTV Group)

Refer this documentation

https://learn.microsoft.com/en-us/azure/service-health/resource-health-overview?WT.mc_id=Portal-Microsoft_Azure_Health#unknown

https://azure.status.microsoft/en-us/status

let us know if any help, we will always help as you needed.!

If the answer is helpful, please "Upvote it".
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T15:17:53.0266667+00:00

So the resource is NOT running as expected, the status of the resource has not been changed to Available after a few minutes so far, why ?

Since a couple of day this resource changed from Available to Unknown, the Unknown health status might mean that an event in the platform is affecting the resource ? Is the platform experiencing an issue though ?
Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-03-14T16:19:52.95+00:00

Hi @Angelo IORLI (PTV Group)

This status can occur for a couple of reasons, including that your subscription might not be enabled for Resource Health metrics, or the resource is in a stopped state.

I have started a Private Message chat for further investigation

Thank you

Accepted answer

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Your answer

Ashok Gandhi Kotnana 10,350 Reputation points Microsoft External Staff Moderator

2025-03-14T13:44:00.81+00:00

Hi @Angelo IORLI (PTV Group) ,

Can you provide more information on this request

1.what is the activity you are trying to perform and in which service you are facing the issue?

2.What is the error message that you have received?

3.Provide the screenshots of the error?

Could you provide more details about this request? This will help us guide you in the right direction

Thankyou
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T13:47:07.43+00:00

Hi Attached a screenshoot

I'm trying to check the Resource Health Status of this Site recovery vault.

Since a couple of days it started to be in unknow status
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T13:49:20.0566667+00:00

This screenshot

I'm trying to check the Resource Health Status of this Site recovery vault.

Since a couple of days it started to be in unknow status

(the below answer in an error)
Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-03-14T14:12:20.2033333+00:00

Hi @Angelo IORLI (PTV Group)

Refer this documentation

https://learn.microsoft.com/en-us/azure/service-health/resource-health-overview?WT.mc_id=Portal-Microsoft_Azure_Health#unknown

https://azure.status.microsoft/en-us/status

let us know if any help, we will always help as you needed.!

If the answer is helpful, please "Upvote it".
Angelo IORLI (PTV Group) 40 Reputation points

2025-03-14T15:17:53.0266667+00:00

So the resource is NOT running as expected, the status of the resource has not been changed to Available after a few minutes so far, why ?

Since a couple of day this resource changed from Available to Unknown, the Unknown health status might mean that an event in the platform is affecting the resource ? Is the platform experiencing an issue though ?
Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-03-14T16:19:52.95+00:00

Hi @Angelo IORLI (PTV Group)

This status can occur for a couple of reasons, including that your subscription might not be enabled for Resource Health metrics, or the resource is in a stopped state.

I have started a Private Message chat for further investigation

Thank you

Answer 1

Hi @Angelo IORLI (PTV Group)

Thank you for taking the time to speak with us—I truly appreciate it

We have identified that the issue is related to VPN connectivity. Since the connection between Azure and on-premises is not established, this is causing the unknown health status for some resources

Below is the link to Azure's supported devices for connecting on-premises devices to Azure.

https://learn.microsoft.com/en-us/azure/vpn-gateway/vpn-gateway-about-vpn-devices

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