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We couldn't send your message. We can't reach to copilot.

Ram K C 0 Reputation points
2025-04-12T07:23:19.1+00:00

I have been experiencing the issue with Microsoft Copilot where it freezes and displays the message like, "We couldn't send your message. We can't reach to copilot." How to fix this?

Microsoft Copilot | Other
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  1. Drew - 805 Reputation points
    2025-04-12T18:19:38.78+00:00

    No guarantees, but here are a couple of thoughts/suggestions. One in regard to the Store app and another to a different approach.

    1. In regard to the Store app: Try uninstalling it and re-installing it from the Store, again. Could try Repair & Reset in Settings > Apps, but do this, straightaway, instead.
    2. Try Copilot (web) in Edge. See if it behaves properly, there. If so, that can be installed as an app... which, actually, has 6 benefits over the Store app.

    Please, let me know...

    Cheers,
    Drew
    Win11sig

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