Windows 11 Upgrade - 80070520 error when executing upgrade

Question

Windows 11 Upgrade - 80070520 error when executing upgrade

AaronPrice-6161 0

Attempting to update using a script that uses windows update assistant via one of our remote software. However this one particular computer seems to fail. It looks like it's failing to confirm if it meets the hardware requirements to update but we've updated the same computer 15 other times just not this one. Any help would be greatly appreciated.

Device: Surface Pro 7

Have updated three other Surface Pro 7's the same exact way this is the only that fails.

Error log file from C:$WINDOWS.~BT\Sources\Panther\setuperr.log

2025-04-25 20:08:28, Error MOUPG CMoSetupOneSettingsHelperT<class CEmptyType>::GetSettingsParameters(205): Result = 0x8000000A

2025-04-25 20:08:46, Error CMoUpdateOneSettingsHelper::GetSettingsParameters(229): Result = 0x8000000A

2025-04-25 20:08:52, Error CDeploymentSession::SetEcoQos(11103): Result = 0xD0000003

2025-04-25 20:08:52, Error CDeploymentSession::IsRangeRequestSupported(4519): Result = 0x80040154

2025-04-25 20:08:52, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE

2025-04-25 20:08:53, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1282): Result = 0xC1800104[gle=0x00000002]

2025-04-25 20:08:53, Error MOUPG CDlpTask::CheckUserInterruptEx(3094): Result = 0x800704D3

2025-04-25 20:08:53, Error MOUPG CDlpTask::CheckUserInterrupt(3147): Result = 0x800704D3

2025-04-25 20:08:53, Error MOUPG CSetupManager::ExecuteInstallMode(1055): Result = 0x800705BB

2025-04-25 20:08:53, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x800705BB

2025-04-25 20:08:54, Error MOUPG CSetupManager::Execute(345): Result = 0x800705BB[gle=0x0000007f]

2025-04-25 20:08:54, Error MOUPG CSetupHost::Execute(517): Result = 0x800705BB[gle=0x0000007f]

2025-04-25 20:08:57, Error MOUPG CMoSetupOneSettingsHelperT<class CEmptyType>::GetSettingsParameters(205): Result = 0x8000000A

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettingsFromEndpoint,277,Failed to Query OneSettings [0x80070002] :: (ForcedOptIn:FALSE_ IsOptedIntoCore:FALSE_ IsOptedIntoCommercial:FALSE_ AllowedToQueryServer:FALSE)

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettings,94,Failed to get settings from endpoint [0x80070002].

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,ProcessJson,606,Unable to GetSettings [0x80070002]

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettingsFromEndpoint,277,Failed to Query OneSettings [0x80070002] :: (ForcedOptIn:FALSE_ IsOptedIntoCore:FALSE_ IsOptedIntoCommercial:FALSE_ AllowedToQueryServer:FALSE)

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettings,94,Failed to get settings from endpoint [0x80070002].

2025-04-25 20:09:08, Error CONX hwreqchk: ERROR,ProcessJson,606,Unable to GetSettings [0x80070002]

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettingsFromEndpoint,277,Failed to Query OneSettings [0x80070002] :: (ForcedOptIn:FALSE_ IsOptedIntoCore:FALSE_ IsOptedIntoCommercial:FALSE_ AllowedToQueryServer:FALSE)

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettings,94,Failed to get settings from endpoint [0x80070002].

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,ProcessJson,606,Unable to GetSettings [0x80070002]

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettingsFromEndpoint,277,Failed to Query OneSettings [0x80070002] :: (ForcedOptIn:FALSE_ IsOptedIntoCore:FALSE_ IsOptedIntoCommercial:FALSE_ AllowedToQueryServer:FALSE)

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,Windows::Compat::HardwareRequirements::HardwareRequirementSettings::GetSettings,94,Failed to get settings from endpoint [0x80070002].

2025-04-25 20:09:09, Error CONX hwreqchk: ERROR,ProcessJson,606,Unable to GetSettings [0x80070002]

2025-04-25 20:09:29, Error CMoUpdateOneSettingsHelper::GetSettingsParameters(229): Result = 0x8000000A

2025-04-25 20:09:41, Error CDeploymentSession::SetEcoQos(10708): Result = 0xD0000003

2025-04-25 20:09:41, Error CDeploymentSession::IsRangeRequestSupported(4339): Result = 0x80040154

2025-04-25 20:09:41, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE

2025-04-25 20:10:21, Error CMoUpdateOneSettingsHelper::GetSettingsParameters(229): Result = 0x8000000A

2025-04-25 20:13:19, Error CDeploymentSession::SetEcoQos(10708): Result = 0xD0000003

2025-04-25 20:23:51, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057

2025-04-25 20:24:45, Error DU DU::CDUSession::Download: Operation result code (4) after download indicates failure.

2025-04-25 20:24:50, Error DU DU::CDUSession::Download: Operation result code (4) after download indicates failure.

2025-04-25 20:24:51, Error DU DU::CDUSession::Download: Operation result code (4) after download indicates failure.

2025-04-25 20:24:51, Error SP CDownloadDUUpdates::DoExecuteInternal: Failed to download updates. hr = 0x80004005

2025-04-25 20:24:51, Error SP CSetupPlatform::DownloadDynamicUpdates: Failed to download updates. Error: 0x80004005

2025-04-25 20:24:52, Error MOUPG DUImage: Failed to execute driver search and download [0x80004005]

2025-04-25 20:24:58, Error CONX aeinv: ERROR,StoreAppFinder::EnumeratePackages,414,onecore\base\appcompat\inventory\software\inv\lib\storeappfinder.cpp(489)\aeinv.dll!00007FF820891AF2: (caller: 00007FF820890C50) Exception(1) tid(1d34) 80070002 The system cannot find the file specified.##

2025-04-25 20:25:00, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:01, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:02, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:11, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:13, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:16, Error CONX aeinv: ERROR,Application::Retrieve,2299,AmiUtilityRegGetValue failed [2]

2025-04-25 20:25:25, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2025-04-25 20:25:32, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2025-04-25 20:25:46, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2025-04-25 20:26:47, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Suspend(1282): Result = 0xC1800104

2025-04-25 20:26:47, Error MOUPG CDlpTask::CheckUserInterruptEx(3094): Result = 0x800704D3

2025-04-25 20:26:47, Error MOUPG CDlpTask::CheckUserInterrupt(3147): Result = 0x800704D3

2025-04-25 20:26:48, Error MOUPG CSetupManager::ExecuteInstallMode(1084): Result = 0xC1900208

2025-04-25 20:26:48, Error MOUPG CSetupManager::ExecuteDownlevelMode(610): Result = 0xC1900208

2025-04-25 20:26:50, Error MOUPG CDlpTask::Cancel(991): Result = 0xC1800104[gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::CheckInitialized(243): Result = 0x8000000A[gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Cancel(167): Result = 0x8000000A[gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG CDlpTask::Cancel(1042): Result = 0x8000000A[gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG CDlpManager::Reset(1691): Result = 0x8000000A[gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG SetupManager: Reset WinDlp State failed with error [0x8000000A][gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG SetupManager: Failed requested cleanup: [0x8000000A][gle=0x00000003]

2025-04-25 20:26:50, Error MOUPG CSetupManager::Execute(346): Result = 0xC1900208[gle=0x0000007f]

2025-04-25 20:26:50, Error MOUPG CSetupHost::Execute(517): Result = 0xC1900208[gle=0x0000007f]

AaronPrice-6161 0 Reputation points

2025-05-08T20:10:54.0033333+00:00

Currently still looking into fixes, will note an acceptable answer if I ever find the answer here so the internet can hopefully find it. I will note we've had mild success with a Batch file to reset reregister windows update component.

https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

Please as always check your batch file and understand it before running it, but this has had 50% chance of success on users we've run it on.

1 answer

Your answer

AaronPrice-6161 0 Reputation points

2025-05-08T20:10:54.0033333+00:00

Currently still looking into fixes, will note an acceptable answer if I ever find the answer here so the internet can hopefully find it. I will note we've had mild success with a Batch file to reset reregister windows update component.

https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

Please as always check your batch file and understand it before running it, but this has had 50% chance of success on users we've run it on.

Answer 1

Beatrix 960 Independent Advisor

Hi Aaron,

This error often occurs due to system file corruption or update component issues. Based on my experience, running these repair commands resolves the issue in most cases:

Open CMD with Admin mode

Run this:

dism /online /cleanup-image /restorehealth

sfc /scannow

Please do let me know if it works!

AaronPrice-6161 0 Reputation points

2025-05-02T13:58:23.5966667+00:00

Yes I've tried running both on each device, however neither seemed to have worked.

Currently updating Certificates and attempting update again, noticed that both computers that are now experiencing the issue cant' even open windows 11 installation assistant at all when running it manually. So also looking into if that is the issue, as well.

Share via

Windows 11 Upgrade - 80070520 error when executing upgrade

1 answer

Your answer