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Outlook new per mac segna le pec in arrivo già lette alla ricezione

GeA Srl - Luca Filleti 0 Reputation points
2025-04-29T06:50:42.93+00:00

Buongiorno, da un po' il nuovo outlook per mac mi segna le mail pec che ricevo, già lette al momento della ricezione anche se non sono su quella cartella.

Le pec, con dominio ARUBA, sono impostate come IMAP in outlook sul mac.

Assieme a 3 pec ho altre 6 mail tutte in imap, ma il problema lo rilevo solo sulle pec.

Se outlook su mac è chiuso, le mail pec su web rimangono "da leggere" finchè non le apro. appena apro outlook sul mac vengono segnate come lette anche su web.

Non ho la pec configurata su mobile.

Ho provato a rimuovere gli account pec e reimpostarli ma non il problema non si risolve.

Questo problema non si presenta se configuro le Pec su MAIL di apple.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Anonymous
    2025-04-30T07:11:21.59+00:00

    Hi @GeA Srl - Luca Filleti  ,

    Welcome to our forum!

    There are a few steps you can take to resolve this issue where Outlook for Mac (new version) is automatically marking PEC emails (Aruba domain) as read, even when you haven’t opened them.

    1. Disable "Mark as Read" Preview Settings

    Outlook may be marking emails as read due to preview settings:

    • Go to Outlook > Settings (⌘ + ,) → Mail → Reading.
    • Uncheck:
      • Mark items as read when viewed in the Reading Pane
        • Mark messages as read after X seconds (set to "Never").
        • Restart Outlook and test.

    2. Check Server-Side Rules (Aruba PEC Webmail)

    Some PEC systems auto-mark emails as read via server rules:

    • Log in to your PEC account via webmail (Aruba’s web interface).
    • Check for:
      • Filters or rules that mark emails as read.
        • Auto-forwarding or IMAP client settings that alter read status.
        • Disable any suspicious rules and test again.

    4. Create a New Outlook Profile

    Corrupted local profiles can cause sync issues:

    • Close Outlook.
    • Navigate to ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles.
    • Rename the existing profile folder (e.g., Main Profile → Main Profile_OLD).
    • Restart Outlook to create a fresh profile.
    • Re-add your PEC accounts and test.

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