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How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

Rayssa Machado 205 Reputation points
2025-05-03T01:44:34.2966667+00:00

I'm trying to acess my account and everytime this message appears "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517". What should I do?

Outlook | Windows | Classic Outlook for Windows | For business

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  2. Gabriel Sardagna 25 Reputation points
    2025-05-06T02:18:25.08+00:00

    Consegui uma solução para esse problema, fiz o seguinte: abri o CMD como administrador e coloquei dois comandos separados, primeiro coloquei "netsh winsock reset" e dei o enter, depois coloquei "netsh int ip reset", junto a isso eu havia reiniciado meu roteador de Internet, ahh e sobres os comandos no CMD após fazê-los precisa reiniciar o computador, para mim deu certo.

    5 people found this answer helpful.

  3. nickfurry533 15 Reputation points
    2025-05-06T16:52:44.6366667+00:00

    I found a solution for this problem — here’s what I did: I opened the Command Prompt as administrator and entered two separate commands. First, I typed “netsh winsock reset” and pressed Enter. Then I typed “netsh int ip reset” and pressed Enter as well. Along with that, I had also restarted my internet router. ucharts Oh, and after running those commands in CMD, it’s important to restart the computer. This worked for me.

    3 people found this answer helpful.

  4. Ricardo Cortez Luz 10 Reputation points
    2025-05-12T17:33:19.6333333+00:00

    Consegui acessar trocando a conexão da minha rede local para a conexão da operadora do celular. Coloquei o aparelho para ser roteador Wi-fi. Depois disso, só logar no hotmail e voltar para a conexão original

    2 people found this answer helpful.

  5. Josias Silva Alves 10 Reputation points
    2025-05-04T21:18:15.1733333+00:00

    Consegui resolver usando uma vpn. Usando o urban vpn nos estados unidos. Resolveu.

    I managed to solve it using a VPN. Using urban vpn in the United States. I solved it.

    2 people found this answer helpful.

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