Share via

Free credits not visible in my free account.

Vineeth 25 Reputation points
2025-05-01T10:15:36.08+00:00

Hi Team,

I have created a new free account to use the free credits provided for my learning. But I'm unable to see the details of my free credits and expire date of the credit details. Can you please point me to the correct place where I can get the details. Thanks

I came across this 3 solutions but it didn't help.

-> To check the balance of your Azure free trial account, you can follow these steps:

Go to the Azure portal and sign in with your Azure account.

Click on "Cost Management + Billing" in the left-hand menu.

In the "Cost Management + Billing" pane, click on "Cost analysis" or "Budgets" to view your usage and spending.

My issue: It is not showing the credit details.

You should be able to see your free credit balance and usage details there. The balance will be displayed in the currency of your region.

**->**It is important to note that the free credit balance is only available for a limited time and may expire if not used within the specified time period. You can check the expiration date of your free credit balance in the Azure portal under the "Subscriptions" tab.

My issue: The expiration date is not visible.

-> On Azure Portal go to "Cost Management", and from the menu (on left if you are on desktop) choose "Payment Methods" under "Billing". You will see "Azure Credits" tab with your balance and total usage:

My issue: I'm unable to see the Azure Credits tab.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,615 questions
Accepted answer
  1. Naveena Patlolla 3,775 Reputation points Microsoft External Staff Moderator
    2025-05-02T02:28:23.5366667+00:00

    Hi Vineeth

    I understand that you created an Azure free trial account and couldn't find the free credits in the Azure portal. Sometimes it happens that the subscription gets created but benefits do not get created due to a backend issue.

    To check the balance of your Azure free trial account, you can follow these steps:

    Go to the Azure portal and sign in with your Azure account.

    Click on "Cost Management + Billing" in the left-hand menu.

    In the "Cost Management + Billing" pane, click on "Cost analysis" or "Budgets" to view your usage and spending.

    You should be able to see your free credit balance and usage details there. The balance will be displayed in the currency of your region.

    It is important to note that the free credit balance is only available for a limited time and may expire if not used within the specified time period. You can check the expiration date of your free credit balance in the Azure portal under the "Subscriptions" tab.

    Feel free to reach out if you have any further concerns. We're here to help you.

    Provide your valuable Comments.

    Please do not forget to "Accept the answer” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.