NVIDIA GeForce RTX 4060 Laptop GPU - Code 43 & problem status 0xC01E0438

Ramis 0 Reputation points
2025-05-21T09:10:24.3966667+00:00

Details

I’m experiencing persistent issues with my NVIDIA GeForce RTX 4060 Laptop GPU on Windows 11. The GPU shows up in Device Manager but is disabled with Code 43. I’ve tried all typical solutions, but nothing resolves the issue.

Here are the details:

  • Device: NVIDIA GeForce RTX 4060 Laptop GPU
  • Error: Code 43 in Device Manager
  • Driver version: 32.0.15.7283 (DCH)
  • System: Windows 11 (64-bit, up to date)
  • Intel iGPU is working normally
  • No eGPU used (GPU is internal)
  • Laptop BIOS is stock, Secure Boot disabled

I’ve already tried:

  • Fully uninstalling NVIDIA drivers using DDU in Safe Mode
  • Reinstalling older and newer drivers (OEM & NVIDIA direct)
  • All available Windows updates applied
  • BIOS reset to default

Additional error from System Information / Event Log:

Beim Start des Geräts PCI\VEN_10DE&DEV_28E0&SUBSYS_17311025&REV_A1\4&1b0d88ee&0&0008 ist ein Problem aufgetreten.

Treibername: display.inf  
Dienst: BasicDisplay  
Problem: 0xA  
Problemstatus: 0xC01E0438  

nvidia-smi fails with:

NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver.

At this point, I’m trying to determine if:

  • This is a known firmware/hardware compatibility issue
  • I should attempt a modified driver or INF patch
  • The GPU might be faulty (though it’s brand new)

Let me know if you need hardware ID dumps or logs. I’d appreciate any advanced-level guidance.

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. S.Sengupta 24,636 Reputation points MVP
    2025-05-21T12:04:51.1833333+00:00

    To confirm GPU is faulty or it's a hardware fault -try Linux Live USB (Ubuntu) – boot and see if the GPU initializes correctly there. If not, it's hardware.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.