Getting nvidia 0002:00:00.0: probe with driver nvidia failed with error -1 in serial console (N series VM with A10 GPU)

Question

Getting nvidia 0002:00:00.0: probe with driver nvidia failed with error -1 in serial console (N series VM with A10 GPU)

Rohil Tamzid 25

My VM has a GPU but it was not using it when running ML tasks. Ran nvidia-smi and it said drivers were not installed. So I downloaded driver 570-open on mt Ubuntu 24.04 machine but then it is not booting as it gives me:
nvidia 0002:00:00.0: probe with driver nvidia failed with error -1

Safe boot is off.

Mounika Reddy Anumandla 6,850 Reputation points Microsoft External Staff Moderator

2025-05-30T04:05:24.84+00:00

Hi Rohil Tamzid,

Just checking to see if you had a chance to review the response provided to your question!

If you have any further queries, please let me know.
Rohil Tamzid 25 Reputation points

2025-05-30T06:08:13.6833333+00:00

@Mounika Reddy Anumandla oh my god. Thank you for your help. It worked! I was blindly following the N-series driver setup on Azure website and it wasn't working but the commands you sent worked!
Mounika Reddy Anumandla 6,850 Reputation points Microsoft External Staff Moderator

2025-05-30T06:16:41.8166667+00:00

Hi Rohil Tamzid,

Thank you for replying back to us and confirming that the steps worked for you! I really appreciate your efforts!
The same commands are given in the Github link provided through Azure documentation. I have given it to you directly for easy accessibility!

Accepted answer

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Mounika Reddy Anumandla 6,850 Reputation points Microsoft External Staff Moderator

2025-05-30T04:05:24.84+00:00

Hi Rohil Tamzid,

Just checking to see if you had a chance to review the response provided to your question!

If you have any further queries, please let me know.
Rohil Tamzid 25 Reputation points

2025-05-30T06:08:13.6833333+00:00

@Mounika Reddy Anumandla oh my god. Thank you for your help. It worked! I was blindly following the N-series driver setup on Azure website and it wasn't working but the commands you sent worked!
Mounika Reddy Anumandla 6,850 Reputation points Microsoft External Staff Moderator

2025-05-30T06:16:41.8166667+00:00

Hi Rohil Tamzid,

Thank you for replying back to us and confirming that the steps worked for you! I really appreciate your efforts!
The same commands are given in the Github link provided through Azure documentation. I have given it to you directly for easy accessibility!

Answer 1

Mounika Reddy Anumandla 6,850 Microsoft External Staff Moderator

Hi Rohil Tamzid, User's image

User's image

As suggested by Deepanshukatara-6769 the below document gives clear information and details on how to install the GRID Drivers!

https://learn.microsoft.com/en-us/azure/virtual-machines/linux/n-series-driver-setup

https://forums.developer.nvidia.com/t/installing-nvidia-drivers-cuda-on-azure-nvadsa10-v5-vm-ubuntu-22-04/321128/3

Hope it helps!

Let me know if you have any further queries!

If the information is helpful, please click "upvote" to let us know!

Answer 2

Deepanshu katara 16,720 MVP Moderator

Hello Rohil ,

Use the nvidia-smi command to verify that the NVIDIA drivers are installed correctly. This command should show the GPU details and utilization a the driver installed by default through NVIDIA GPU Driver Extension does not include NVIDIA GRID drivers. You will need to install these separately. You can download and install the driver after installing the GPU Extension. Details on how to install GRID Drivers for Linux are here.

For more detailed guidance, you can refer to the Azure documentation on installing NVIDIA GPU drivers on N-series VMs running Linux.

Please check and let us know if any further ques

Kindly accept answer if it helps

Thanks
Deepanshu

Rohil Tamzid 25 Reputation points

2025-05-30T06:09:27.74+00:00

This also helped, but I saw this after trying @Mounika Reddy Anumandla 's answer - which worked.

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Getting nvidia 0002:00:00.0: probe with driver nvidia failed with error -1 in serial console (N series VM with A10 GPU)

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