- Problem Description:
- After running games using the GPU for some time, the computer will crash either during the game (rare) or after idling for a bit after closing the game (most common)
- This happens every time I play a game that renders in 3D. I have played several hours of Balatro (a 2D game) without a crash during or after.
- This began in early September 2024. I assume there was a driver update around this time that may have caused this. I tried multiple fixes, detailed below, but the only thing that resolved it was resetting my computer entirely. (System > Recovery > Reset PC)
- This was only a temporary fix, as it returned about 2 weeks ago.
- Crashed even in offline games, such as Project Zomboid.
- System Specifications:
- Device name: MSI-Trident
- Prebuilt Model: MEG Trident X 10TD-1282US
- CPU: Intel Core i7-10700K CPU @ 3.80GHz
- Motherboard: MEG Z490I UNIFY (MS-7C77)
- GPU: NVIDIA GeForce RTX 3070
- RAM: 2x16GB DDR4 @ 2933MHz
- PSU: MSI A750GF
- Storage: 4 SSD drives with decent amounts of free space.
- 162/572GB free, 491/1810GB free, 130/353GB free, 343/1990GB free
- OS: Windows 11
- Error Messages & Logs:
- Event Viewer Errors:
- “The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffba023bfc6000, 0x0000000000000002, 0xfffff80ac1f69016, 0x0000000000000002). A dump was saved in: C:\WINDOWS\Minidump\061525-12171-01.dmp. Report Id: 6f41923a-ec3c-4187-856c-0bad15405abc.”
- Minidump Analysis:
- “Invalid system memory was referenced. This cannot be protected by try-except.
- "Typically the address is just plain bad or it is pointing at freed memory.”
- “Unable to verify timestamp for nvlddmkm.sys”
- Windows Reliability Monitor Details:
- Problem Event Name: LiveKernelEvent
- Code: 141
- Parameter 1: ffffe50812d87010
- Parameter 2: fffff80ac2ba6740
- Parameter 3: 0
- Parameter 4: ffffe507f5df4080
- OS version: 10_0_26100
- Service Pack: 0_0
- Product: 768_1
- OS Version: 10.0.26100.2.0.0.768.101
- Locale ID: 1033
- Troubleshooting Steps Already Taken (and Results):
- Driver Management:
- Driver installed through both the NVIDIA app and direct download (“clean installation" checked, didn’t work)
- DDU used for clean driver removal: (Safe Mode, internet disconnected, didn’t work)
- Permissions changed for nvlddmkm.sys (didn't work)
- Deletion of outdated nvlddmkm.sys files (didn't work)
- System Integrity Checks:
- sfc /scannow ("found no integrity violations")
- DISM /Online /Cleanup-Image /RestoreHealth (stuck at 62.3% for 30 min but completed)
- Software/OS Related:
- Windows is fully updated.
- Verified game files in multiple games.
- No antivirus software, except for CCleaner, for removing duplicate files. The crashes had been happening before CCleaner was installed, though.
- Hardware Related:
- No irregular temperatures in CPU or GPU. (Checked with MSI Afterburner)
- Updated BIOS to C.50 from 6/3/2021 (released 2 weeks after purchase)
- Ran Windows Memory Diagnostic, no errors found. Ran MemTest86 for 4 passes, no errors.
- XMP disabled in BIOS, no change
I am looking for further troubleshooting steps, potential hardware diagnoses, or anyone who has dealt with this specific nvlddmkm.sys timestamp error.