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Anonymous
2022-02-25T11:58:45+00:00

We use Google merchant my shopping ads are listed, I tried to use MS Merchant I used my same google merchant spread sheet MS accepted it but I change the taxology. its been a few days but I still can't see anything under bing/shopping. I also don't see all my individual products.

I don't see many options, does anyone have any tips on how to get listed under shopping? Also how can i setup keywords for these products?

Microsoft Advertising | Microsoft Merchant Center | Store management

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  1. Anonymous
    2022-02-25T13:12:02+00:00

    Good afternoon Chris,

    Thank you for reaching out to the Microsoft Advertising Community Forum!

    I understand that you are not seeing your products within Bing Shopping. I highly recommend reviewing your Microsoft Merchant Center to see if there are any product, feed, or store issues. To view these simply follow the steps below:

    • Select Merchant Center near the top right of your Microsoft Advertising account
    • Select the store that you are interested in viewing
    • You will then see buttons labeled Product issues, Feed issues, and Store issues
    • Click through these options and see if there are any challenges within the feed, store, or with the product which need to be resolved

    I have included help page links below to assist you in resolving these challenges should you find that there are issues that need to be rectified.

    Troubleshoot Microsoft Merchant Center errors

    How to appeal a rejected offer (microsoft.com)

    It seems that you are interested in shopping campaigns and products ads as you mentioned that you would like to set up keywords for your products. Although shopping campaigns don't use keywords to trigger the product ads, you can still use negative keywords to prevent your products from showing in response to irrelevant and poor-performing queries.

    I have included further help pages below to assist you with shopping campaigns and product ads.

    Get started with Microsoft Shopping Campaigns

    Best practices for Microsoft Shopping Campaigns and product ads

    What are product ads? (microsoft.com)

    I will be sending you a private message to further assist you with your Microsoft Merchant Center should you find that you have any additional questions or concerns.

    Thank you,

    Caitlyn | Microsoft Advertising Support Specialist | 800-518-5689

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