Hello Shelley509,
Thank you for reaching out Surface Community. On Surface Keyboard, the pairing button is on the left side of the kickstand. Press and hold the pairing button on your keyboard for 5-7 seconds, then let the button go. The light above the Up-arrow will blink.
- On your Surface, select the Start button, then select Settings > Devices > Bluetooth & other devices.
- Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth. Choose Microsoft Surface Keyboard in the list of devices. You’ll be asked to type a code and press Enter on your keyboard. Follow any other instructions if they appear, then select Done.
If this works, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.
Regards,
KarenJune_F