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Surface Book 2 auto rotate option is gone after the lastest update

Anonymous
2019-06-30T11:12:17+00:00

My suface won't auto rotate the screen for me when I wanna use it outside of the typing position. I used to be able to select auto rotate from the action bar but now it's gone.

Can't seem to find any setting for auto rotate either. Is it not possible now? I use this laptop to draw a lot and it's a bit annoying to have to go change the screen orientation every time I want to use it.

The screen still auto rotates for me when I change it back to the typing position so I'm not sure what's wrong.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2019-07-01T19:26:08+00:00

    Hello leadsan,

    Thank you for reaching out Surface Community. It is possible the rotation sensor is disabled. Let's check Registry Editor. Follow the path below to check if SensorPresent File key was set to 0, change it to 1 and restart. 

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation\SensorPresent

    If the issue persist, check Enable File if it is set to 0, change it to 1.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Autorotation\Enable

    If this works, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.  

    Regards,

    KarenJune_F

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  2. Anonymous
    2019-07-08T14:46:00+00:00

    It worked. Thank you!

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