Had bought a cover type keyboard for my Surface Pro 3. After connecting to surface pro, there is no light.
Read and research the fixes available but these solutions are not working for me;
- Power and Vol. up buttons pressed concurrently to reboot UEFI. Even tried Force shut down, does not work either.
- Download all updates of the latest firmware and driver from MS Online for Surface Pro 3.
(https://www.microsoft.com/en-us/download/details.aspx?id=38826)
(https://www.microsoft.com/en-us/download/details.aspx?id=55484)
- Reset and Recover (without deleting the personal data), but there is no Driver to begin with, hence Reset is of no use.
(https://support.microsoft.com/en-us/help/4023533)
- Install and run the Surface Diagnostic Toolkit has no issues found too.
- Managed to find a driver (copy from my friend's Pro 3) but unable to load the driver:
- Device Manager unable to detech the type cover Keyboard, so the option to load from Manual to update is unavailable.
- Add the drivers and folders under same directory as my friend's Pro 3, still unable to work.
- In Device Manager, there is neither other devices nor unrecognised devices shown, hence unable to update the driver for unknown device!
- In Device Manager, tried to install legacy devices, using the driver also not able to work too.
I tried using this Surface Type Cover Keyboard on my friend's Pro 3 and it automatically works!
The only different is that his Device Manager has a Type Cover Filter Device under the Keyboard.
Hence my numerous attempts to install the driver for Type Cover Keyboard but to no avail.
(Above attempts are when the Surface Type cover keyboard is attached)
I think 1 to 4 will works if there is a existing driver in the device manager; using these steps to update/repair it.
Please help! If anyone out there know to fix or resolve this! Frustrated!