Share via

Amazon Prime Instant Video audio issue

Anonymous
2012-11-12T23:08:25+00:00

Watching Amazon Prime Instant Video is working great, but the audio occasionally makes a single stutter.  Like a quick 1/4 second stutter every 5 or 10 minutes.  Nothing major, but annoying.

I read on The Verge ( http://www.theverge.com/2012/11/9/3622306/surface-touch-cover-audio-issues ) about some audio problems.  I was going to just hope a future update made for smoother audio, but if it's hardware-related I'd like to get it fixed.

Does anybody else have this problem?

Surface | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2012-11-14T19:45:31+00:00

    The audio playback is probably an issue with Amazon's web player. I'm really hoping Amazon comes out with a Netflix-like app ASAP.

    3 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-12-14T22:42:18+00:00

    Hello - how did you get Prime Instant Video to work?  I am having trouble playing the videos.

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2012-11-14T22:15:08+00:00

    Me too.  I'd love to get access to my Amazon music through a native app, although the free XBox music app is great in the meantime, as well as the ability to use the Flash movie player.

    0 comments