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Surface pro 4 pen jitter will it be fixed?

Anonymous
2016-04-07T10:02:55+00:00

My main problem is the pen jitter, and for that problem there are no solution (after 5 months), and when i adress the problem with the technician they seem to not know what i'm talking about.

When i draw slowly the line isn't perfect it is really wobly and ugly.

And the pressure levels are insane to work with, i have a 12wx cintiq that is supose to have the same specs but it works millios times better in everything.

If this problem do not get fixed quickly, this is my last go at microsoft, i'm turning mac user once i sell this crappy equipment.

Edit 21/04/2017:

People i fount the only solution is to sell the SP4, and buy a Wacom companion 2 or the new wacom mobile studio.

Both of them are far superior to the SP4. 

After a year there is no excuse for not having a fix for this problem, and worst than that there is no single reply from MS support in adressing this issue.

Good luck to any artist that bought this piece of .... and good luck.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2016-06-01T21:48:28+00:00

    It's seriously annoying me too. Only just discovered  that it's not actually me causing the terrible wobbly lines, but the Surface Pro 4! And this was the reason I bought the machine! Haven't they found a fix for this yet? I can't actually believe Microsoft okayed this product and actively pitched it as a production machine at creatives, and this glaring innacuracy with its performance was there all along!

    I haven't been this frustrated with drawing in my life. Microsoft! Sort it out now! We didn't pay hundreds, or even thousands of pounds for our devices to be given this sub-standard performance!

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  2. Anonymous
    2016-07-20T16:36:57+00:00

    After the update, i feel like it is fixed. W10 preview, SP3  Onenote 2016

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  3. Anonymous
    2016-07-20T23:37:02+00:00

    I've just removed then installed all updates on my surface the updates do improve the issue but its still there. Handwriting is improved but drawing, inking and slow lines are still jittery.

    From an artists point of view this is a huge pain because it makes sketches look like their done with a mouse, a fairly accurate mouse but the flow is gone.

    here is an example of slow straight lines that i'm getting . You'll notice the quicker hand writing is alright but drawing slow straight lines is still impossible

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  4. Anonymous
    2016-07-21T07:48:05+00:00

    Useless. 

    After 2 days of testing and customizing I went out and brought an Ipad pro. 

    As an artist there is no room for a **** tool like this in my work flow. 

    In my opinion Microsoft needs to : 

    1.FIX THE JITTER! 

    2.Increase the pressure sensitivity so it has a longer range. 

    1. have the pen register as soon as it touches the glass. At the moment you have to press down on the glass a bit, this throws off shading and because of the small sensitivity range it makes the whole drawing experience clunky and not up to par.

    Knowing all these issues I've brought and been testing the ipad pro.

    None of the Surface issues are present.

    Unfortunately I will go with Apple and their stupidly expensive 'pencil' this time. 

    Keep it up Microsoft, I'll be waiting until you catch up

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  5. Anonymous
    2016-08-19T17:38:43+00:00

    Useless. 

    After 2 days of testing and customizing I went out and brought an Ipad pro. 

    As an artist there is no room for a **** tool like this in my work flow. 

    In my opinion Microsoft needs to : 

    1.FIX THE JITTER! 

    2.Increase the pressure sensitivity so it has a longer range. 

    1. have the pen register as soon as it touches the glass. At the moment you have to press down on the glass a bit, this throws off shading and because of the small sensitivity range it makes the whole drawing experience clunky and not up to par.

    Knowing all these issues I've brought and been testing the ipad pro.

    None of the Surface issues are present.

    Unfortunately I will go with Apple and their stupidly expensive 'pencil' this time. 

    Keep it up Microsoft, I'll be waiting until you catch up 

    After much research and testing, I've reached the same conclusion and purchase decision. I would prefer a Windows tablet for versatility, but Apple has the only acceptable and (relatively) affordable solution right now in regards to taming line jitter and registering line strokes in a natural-feeling way.

    Here's what I learned:

    It comes down to digitizer technology, of which there are only a few types on the market. The consumer tablet market is moving towards newer technologies (Microsoft N-Trig, Wacom AES) that have tested out (so far) as having worse jitter than older technology such as Wacom EMS. Also, Microsoft and Wacom seem to have some sort of new compatibility deal which I'm guessing would involve the N-Trig and AES technologies, so I'm not expecting to see this get better in Surface 5 unless they work some magic in software. The older Wacom EMS technology (SP1, SP2, Galaxy Notes, Cintique, etc.) is pretty good in regards to jitter, but is all but gone from new tablets because of the cost, weight, and thickness added by the digitizer layer. The newer technologies are cheaper to integrate into products.

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