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Surface Type Cover Filter Device missing

Anonymous
2017-12-19T01:57:54+00:00

Dear All

Surface Type Cover Filter Device missing and I saw other many people has same problem. Do someone fix it up??

I cant use keyboard and I tried to reset and install new driver but still does not work. 

I wish someone can help me.

Thanks

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2018-02-19T16:42:02+00:00

    I had same issue. Removed update KB4074588. When I tried to uninstall it acts like it locks up. I clicked start > restart. Surface says updating...after reboot everything works again. Check for updates reinstalls update KB4074588 but everything is working this time.

    A recent Windows update, March 5, 2018—KB4090913 (OS Build 16299.251), addressed this. More info:

    • Addresses issue where some USB devices and onboard devices, such as a built-in laptop camera, keyboard, or mouse, stop working. This may occur when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.

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  1. Anonymous
    2018-01-03T15:38:49+00:00

    Hi. Thanks for the response. However i think the larger problem most of us are facing is not that the driver is missing but that the surface type cover keyboard is not working. Unless it is confirmed that the missing driver is the cause, which i doubt, because as i mentioned, my driver got missing after i deleted it following microsoft’s recommendation to do so in an attempt to revive my malfunctioning keyboard.

    So we need help to solve the problematic keyboard please

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  2. Barb Bowman 80,785 Reputation points MVP Volunteer Moderator
    2018-01-03T10:12:57+00:00

    How about posting some details on this and exactly which build you mean? Global

    Support is telling customers this is a hardware issue.

    And why does Carlos San have a completely different "Answer" https://answers.microsoft.com/en-us/surface/forum/surfaccesso-surfkeyboard/surface-pro-4-keyboard/19461960-e648-47f0-a5fd-3e964c7edd9e ?

    >We are aware of this specific issue on Surface devices where in specific Type Cover Filter driver is missing from the Device Manager. Consider performing a roll back from the current Windows Version and OS Build.

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  3. Anonymous
    2018-01-03T09:33:20+00:00

    Thanks for getting back to us. We are aware of this specific issue on Surface devices where in specific Type Cover Filter driver goes missing from the Device Manager. Consider performing a roll back from the current Windows Version and OS Build. More information on troubleshooting this issue can be found in our Troubleshoot your Surface Type Cover or keyboard article.

    We also encourage you to submit this concern using the Feedback Hub. You can either vote on an existing submission or submit a new issue.

    When you submit a feedback item we gather additional details and information about your issue that will help determine what's causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback.

    Please revisit frequently to see the status of your feedback items.

    Cheers!

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  4. Anonymous
    2018-01-02T22:16:00+00:00

    Good morning,

    My type cover is experiencing the same error in my surface pro 4.

    Tried prescribed methods to revive but to no avail too.

    The version is 1709 and the OS build is 16299.125

    Please help.

    Kind regards.

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