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Surface Pro 6 Facial Recognition

Anonymous
2019-01-31T06:47:42+00:00

I have surface pro 6 and i use cam cover (sliding cover), i noticed while camera is covered and yet my surface pro still recognizes me?

is this normal? i thought camera is what/how surface sees you to recognize your face?

othertimes it has some glitches doesn't recognizes me until i restart my surface...

Surface | Surface Pro | Sound and camera

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  1. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2019-02-09T11:01:34+00:00

    > Surface Pro 3 has a front-facing infrared (IR) camera on your Surface, it recognizes your face and iris, allowing you to sign in to Windows 10 without having to touch the screen or keyboard.

    Lester, Sp3 does not have a camera that supports Windows Hello.

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  2. Anonymous
    2019-02-02T03:05:39+00:00

    Hi snobbyformula, 

    Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and unlock Windows devices. Surface Pro 3 has a front-facing infrared (IR) camera on your Surface, it recognizes your face and iris, allowing you to sign in to Windows 10 without having to touch the screen or keyboard. 

    When you tried to cover the camera of your Surface Pro 3, were you already on the Log-in screen? Infrared will recognize you in just a quick seconds, by the time the device loads up to the log-in screen. You may try restarting your device and while booting, completely cover all cameras and let me know if Infrared still detects.

    Regards.

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  3. Anonymous
    2019-02-09T01:00:11+00:00

    Hi snobbyformula, 

    I apologize as I though that was Surface Pro 3, should you need anything else, feel free to post back her in Microsoft Community.

    Have a great day ahead!

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  4. Anonymous
    2019-02-02T03:14:29+00:00

    hi Lester, 

    i have surface pro 6,

    thanks

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