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Surface RT 8.1 Stuck in preparing automatic repair

Anonymous
2017-11-08T16:02:01+00:00

I am unable to restore my Windows Surface after clearing files the computer was unplugged now all I am getting is the Surface and below the information that says Preparing Automatic Repair.  Any answers?

Surface | Other

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  1. Anonymous
    2017-11-13T00:22:55+00:00

    I downloaded the recovery USB drive and tried to load.  It went to diagnostic circle of thinking then after about 3 minutes it went back to the preparing automatic repair screen again... Still Stuck.... Help.  Do I need to reconfigure the USB Drive files to complete this process?

    Stuck

    Karl

    Thank you for the update. Let's try another method. Check out this support article about restoring or resetting Surface devices. Click on the hyperlink that says Use a recovery drive to reinstall Windows and follow the given steps. You need to reinstall Windows on the device to get away from the automatic repair loop.

    Keep us updated with the results.

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  2. Anonymous
    2017-11-09T05:43:54+00:00

    Hi,

    Let's get your Surface RT start up issue resolved. A way to have this fixed is by using a recovery USB drive. You can do this by downloading a recovery image for your Surface from this link, and creating a Bootable USB drive by following the steps in this Support Article.

    Keep us updated with the result, we'll look out for your reply.

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  3. Anonymous
    2017-11-10T22:47:49+00:00

    I downloaded the recovery USB drive and tried to load.  It went to diagnostic circle of thinking then after about 3 minutes it went back to the preparing automatic repair screen again... Still Stuck.... Help.  Do I need to reconfigure the USB Drive files to complete this process?

    Stuck

    Karl

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  4. Anonymous
    2017-11-13T12:28:10+00:00

    The 3 rd time it worked I am up and running now.

    Thanks

    Karl

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