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Surface Pro 3 - Disable touch via Firmware/hardware, NOT via software drivers

Anonymous
2017-03-25T02:42:28+00:00

I have a Surface Pro 3 with a cracked digitizer. I currently cannot repair or replace the unit so I must deal with the cracked screen. I've disabled the touch functionality via the driver "HID-compliant touch screen" under Human Interface Devices in the Device manager. 

Unfortunately this only disables touch once Windows is booted up. Due to the erroneous touches detected by the cracked screen during boot-up, the computer often locks up on the Surface splash screen. 

I'd like to find a way to disable the touch screen via firmware at the "BIOS" level (I know there is no bios, but you know what I mean probably).

Can anyone help?

Surface | Surface Pro | Display and screen

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  1. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2017-03-25T09:53:33+00:00

    there is no setting in the UEFI to do this, sorry. you do need to replace your

    SP3 if it is this damaged.

    10 people found this answer helpful.
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  1. Anonymous
    2017-03-28T19:10:38+00:00

    I have the same issue. As a workaround, i have found a very high success rate booting the following method:

    • From a turned off state, hold volume up and power. Release power when it turns on, but keep holding volume up. It should boot into the uefi screen.
    • Hit escape on keyboard, it will ask you if you want to exit without saving. Use arrow keys to navigate to yes, then hit enter.
    • Black screen with white cursor line shows up. It sits for a minute, then goes to surface screen and the spinning **** will quickly appear.

    This works 95% of the time for me. Very rarely i will have to do it twice.

    50+ people found this answer helpful.
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  2. Anonymous
    2017-03-29T02:07:15+00:00

    Thank you for the reply. I have been doing exactly that for a while now. 

    As it turns out you can disable the firmware through device manager under "Firmware - Surface touch". So far this is working.

    30+ people found this answer helpful.
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  3. Anonymous
    2017-08-15T08:34:15+00:00

    did anyone find a solution for this problem,

    I've been suffering with the splash screen for more than a year now,

    and now after the latest update there is an issue with the UEFI. it keep telling me it requires a restart..

    i too have a cracked digitizer, and i cant replace the device

    6 people found this answer helpful.
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