Share via

Replacement Battery

Anonymous
2018-04-18T15:59:41+00:00

I wanted to replace my Surface3 battery, can I replace it with a Surface Pro3 battery??

And where can I find a Surface3 replacement battery kit?

Surface | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2018-04-18T16:11:48+00:00

    Hello,

    Replacing a battery on a Surface is quite difficult and can be risky because of the internal design of the surface. If you just want a battery replacement without all the hassle and risk I'd recommend sending it to Microsoft to have the service done by professionals. Information on that can be found here:

    https://support.microsoft.com/en-us/help/402352...

    If you're set on servicing it yourself, as some are, there is a published guide on replacing the battery in a Surface (Note: It is a third-party guide, Microsoft does not recommend attempting the fix yourself and attempting the repair comes with no protection or warranty). This guide (https://www.ifixit.com/Guide/Microsoft+Surface+...) provides step-by-step instruction on replacing the battery, and allows you to purchase the necessary tools for doing so. Some online vendors sell batteries for the Surface, so a quick search should find a few retailers for you to choose from.

    Overall, replacing the battery in a Surface 3 is doable at home, and from what I found can be done with a Pro 3 battery, however it is very difficult and you risk breaking the entire device from attempting it. My advice would be to seek professional service, because the cost savings of doing it yourself don't outweigh the risk of losing the entire device in my opinion.

    I hope this has helped, and best of luck on getting your Surface back in good working order!

    6 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2018-04-19T09:16:03+00:00

    First, Microsoft does not replace batteries. They replace entire units with

    refurbs. There are no official battery kits available.

    https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface

    lists the cost for a refurb at $310 and it comes with a 90 day warranty. Don't

    try to replace it yourself as you will probably end up bricking the device

    completely.

    >I wanted to replace my Surface3 battery, can I replace it with a Surface Pro3 battery??

    >

    >And where can I find a Surface3 replacement battery kit

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-04-18T20:06:39+00:00

    Thanks for the help Adam!

    0 comments