How to get NFC reader to work on Surface Go

I think you just provided a canned answer...  There is no device to plug in.  The Go says it has a built-in NFC reader.  No application I use can find it or use it.

I need help troubleshooting this.

Hi Robbie,

We're sorry to hear you're having issues connecting your NFC reader.  For scenarios like this, since the hardware is being detected by Windows and not by the software app, one of the suggestions we would like you to do is to try to uninstall the software and re-install it with the device plugged in your Surface Go.

Normally error messages like this happen because the software needs to be configured with the actual device plugged in.  Another way to check, if you have another PC where you can insert the NFC reader and see if the other hardware can detect it and use the same functions.  

If the issue would still persist after uninstalling and reinstalling the software, please reply back to this thread so we could further provide you with other steps to resolve this.

JohnP Lee Your response indicates a lack of knowledge about Microsoft products, the surface go's NFC reader is internal, and as such can't be disconnected.  

Robbie, The problem lies with goto tags app, after speaking with Goto tags, they confirmed the surface go's nfc hardware is incompatible with their apps,

Your best solution would be to invest in a USB-C hub (since the surface go doesn't possess a full USB-A port) and to get a USB nfc reader, available at 

https://store.gototags.com/nfc/nfc-hardware/  the url is a list of supported readers for that app.  

Best of luck to you

I found an app which at least reads a NTAG203 but not NTAG215 https://www.wakdev.com/en/apps/nfc-tools-pc-mac.html

I can't write any tags though, so I wonder whether this implementation has some limitations.

Windows 10 Home build 1803. I've taken it out of S mode, but other than that I haven't done anything special or anything. 

Alan,

 Thanks for your update, can you tell me where abouts you place the tag on the tablet? how long does it take to detect. We have tried with a NTAG203 NDEF format and the software you linked and still not detecting anything.

Any chance you might be able to upload a video or screen recording showing exactly how it works?

Many Thanks

Dan

Also, I just remembered I have a Sony SBH52 bluetooth headset with NFC. I just tapped that on the Go and it asked whether I wanted to set up the device, tapped yes and it automatically paired it. So it does work, it just appears that the drivers aren't the standard NFC device type stuff for 3rd party software to work with at present.

I think we'll all need to start hassling software developers if there's a particular application we want that isn't supported.