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How to delete all data on Surface Pro

Anonymous
2016-09-07T03:19:02+00:00

how do i completely delete/erase all my info off the surface pro for resale? need to know asap thanks

***Subject edited for clarity by the moderator.***

Surface | Surface Pro | Install and update

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  1. Anonymous
    2016-09-07T10:29:04+00:00

    this https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/how-to-get-your-surface-ready-for-service?os=windows-10&=undefined should be helpful, specifically

    Can I erase all my data manually before sending in my Surface?

    Yes. The data on your Surface is erased as part of the service process. However, if you prefer, you can erase your data yourself before sending us your Surface.

    To erase your data:

    Step 1: Go to Start and select<br>Settings > Update & Security > Recovery.
    Step 2: Under Reset this PC, select Get started.
    Step 3: Select Remove everything.
    Step 4: Select Remove files and clean the drive.
    100+ people found this answer helpful.
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