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I have a new Surface Laptop Go 2 (8GB RAM, 256 GB HD. Windows 11) which I love, it being fast and having exceptional build quality, used for business/writing activities in place of my bequeathed 14-year-old HP whose hard-drive finally died but had many ports. Sadly, the Surface only has two ports: a USB-C and a USB-A. I'm using an old Belkin USB-2 Hub to connect a keyboard, mouse, SD adapter, and cooling pad with four unused additional USB ports, all of which the Surface instantly recognized as it did my old Brother laser printer. I've been trying to hook up my old 19" Samsung VGA monitor without success. When I used a VGA to USB adapter via my externally powered USB-2 Hub, I got a message from the computer that the monitor draws too much power for this computer and to use another computer. I think I'm using the wrong connectors. First, that I should be using an externally powered USB-A HUB to connect to the USB-A port and connecting to this a VGA to USB-3 Adapter or VGA to USB-A adapter. What do you think? Thanks to all.
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Answer accepted by question author
Hi warren982,
Yes, please use the USB-C port of the Surface in connecting the monitor. The USB-A port does not support external displays. If you need help with the VGA to USB-C adapter, we have a recommended on from the Troubleshoot connecting Surface to an external display - Microsoft Support article but you may also check from other manufacturers.
Kind regards,
Marrion
Again, many thanks for your very quick response. I ordered a VGA to USB-C adapter.
Many thanks for your REALLY quick response. The Samsung monitor model number is 913V - S, made in 2004 (a bit old, huh?) and has its own power supply. I'm using an old Belkin USB-A Hub with its own power supply into which things (USB mouse, etc.) are plugged in. There is nothing plugged into the USB-C port so I'll only plug the VGA with an adapter into it.
Hi warren982,
Thank you for reaching Microsoft Community.
I would like to clarify first on the USB hub that you are using, does it connect to the USB-C port or the USB-A port of the Surface? May I know it make and model?
Also, please provide us with the model of the Samsung monitor. Does this have its own power supply?
The Surface Laptop Go use the USB-C port for external displays. You need to connect the monitor to its USB-C port so for this, you need a VGA to USB-C adapter. Please see this page for more details and recommendations for an adapter: Troubleshoot connecting Surface to an external display - Microsoft Support.
Kind regards,
Marrion
