Sorry Rolando it does not give the date of my Surface Pro 7 it just says the warranty is "expired" when I went to Check Warranty Page - ROBO SelfServe Portal (surface.com)
how do i find the age of my computer or purchase date? Serial number: ***************
| Surface Pro 7 - i7/16/1TB M1866 |
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Surface | Surface Pro | Performance and maintenance
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Anonymous
2024-05-15T12:30:41+00:00 -
Anonymous
2024-05-08T18:32:27+00:00 Check Warranty Page - ROBO SelfServe Portal (surface.com) doesn't give manufacture date or warranty start date. Only give warranty end date. So cannot know when was the device manufacture/purchase date. Where can I find Microsoft Surface device manufacture or purchase date?
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Anonymous
2024-07-31T19:05:32+00:00 Here's the link:
There is a 1 year warranty for Surface Books. Therefore purchase date is always a year before end of warranty
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Anonymous
2024-02-13T23:38:33+00:00 Hello Rachel,
Thank you so much for posting in Microsoft Community.
I appreciate you raising this concern to us, and I understand the need to know the purchase date of your Surface. Please visit this link: Check Warranty Page - ROBO SelfServe Portal (surface.com) this will give you the warranty status and will display the purchase date of the device.
However, if you wanted a more detailed information. It would be best to contact our live support as they have the tools and resources there to relay more information especially on this concern. You can reach them, through these steps:
- Go to Contact Us - Microsoft Support
- Choose how you would like to get support for your Surface device.3. Type in the problem you need help with.4. Look at any available solutions offered and select Contact Support.Here is a link you can check to know a detailed guide in reaching our live support: How to get Phone and Chat Support (for Surface Home/Consumer - Microsoft CommunityI wish you all the best and hoping you'll get a resolution there.Regards,Rolando S.
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