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Hi, guys. I'm having an issue with my Surface 3 tablet.
For some reason, since I tested out the new Windows 11, then went back to 20H1 Enterprise, it now seems to think that my copy of Windows 10 isn't activated.
It's definitely activated, as I got it back in 2015 and it has an OEM. It was definitely activated prior to testing Win 11 out.
Please help, is there anyway I can find my product or license key? I don't have the activation email as I no longer have that account.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You can download the recovery image for the version of Windows that originally came on this device from Go to https://support.microsoft.com/en-us/surfacerecoveryimage - this should activate fine. If you have a valid license for Enterprise, you can upgrade after reimaging (but we cannot help you find the license key for Enterprise).
Thank you so much, you've been very helpful :)
