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Surface Pro 7 Accessories Compatible wiht SP 11?

Anonymous
2024-11-27T00:57:18+00:00

Just purchased SP11 and discovered that the SP 7 keyboard is not compatible thus purchased an SP 11 keyboard - MS Store assistant didn't know this. Does the SP7 pen work with SP 11 tablet? And the power supply provided with the SP 11 doesn;t have an USB port like the SP7 power supply - can I use the SP 7 power supply on the SP 11 tablet?

Thanks

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2024-11-27T03:58:10+00:00

    So after being a SP tablet client for now 10+ years and after having 2 SP units fail I am forced to buy new powe suppies, new pen and new keyboard without any consideration??????

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  2. Anonymous
    2024-11-27T03:55:22+00:00

    thank you for the prompt reply - that said clearly MS has a strategy on product evolution that includes planned obscence - the Keyborard is not compatible and the Pen is not compatible and the power supply is nto compatible - WHY - clearly it is to force clients to purchase new accesories - NOT a great client retention strategy - rather DISAPPPONTING and with clients purchaseing new products after the previous platform failing after 4 years there should be some form of compensation - WHY NOT?

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  3. Anonymous
    2024-11-27T02:49:18+00:00

    Hi Pano,

    Welcome to Microsoft Community.

    I'm sorry to hear about the confusion at the store! Let's clear things up:

    1. Surface Pro 7 Keyboard Compatibility: As you've discovered, the Surface Pro 7 keyboard (Surface Pro Type Covers) is not compatible with the Surface Pro 11th Edition (Surface Keyboards) due to differences in the magnetic connector and physical dimensions.

    Learn more about Surface Keyboards and Type Covers - Microsoft Support

    1. Surface Pro 7 Pen Compatibility: The Surface Pen that was designed for Surface Pro 7 is not compatible with Surface Pro 11th Edition.
    • The stylus model supported by Surface Pro 7 is: Surface Pen with no clip.
    • The stylus model supported by Surface Pro 11th Edition is: Surface Pen Silm Pen 2.

    Identify your Surface Pen and features - Microsoft Support

    1. Power Supply Compatibility: Normally, you’ll be able to use the power adapter from Surface Pro 7 with Surface Pro 11th Edition, but to avoid potential issues (such as the higher 4-amps current), we always recommend that you charge it with the original power adapter.
    • The power supply for the Surface Pro (11th Edition) is 39W (15 volts @ 2.6 amps)
    • The power supply for the Surface Pro 7 is 60W (15 volts @ 4 amps)

    Surface power supplies and charging requirements - Microsoft Support

    I hope this helps. If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn. W - MSFT | Microsoft Community Support Specialist

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