Hi Jerome Rutagarama,
We have received no response from you since we last responded. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated into getting a resolution for this issue of yours We appreciate the time you spent with us.Kind regards,Lavenia