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Rotation of Display not Occuring on Windows 11 Surface Laptop Studio

Anonymous
2022-09-12T02:45:27+00:00

Recently my computer has stopped being able to auto-orientate whether I'm in laptop, tent, or tablet mode (surface laptop studio). The orientation lock button has also disappeared from the action centre. I can rotate the display if I go into settings and switch to portrait mode etc. But it doesn't work any other way. This has only just started happening recently and before I was able to rotate the screen when I just turn the device (like a phone) but it has all of a sudden stopped. (maybe because of an update?) I've tried this website:

Turn On or Off Screen Rotation Lock in Windows 11 Tutorial | Windows 11 Forum (elevenforum.com)

And I have tried disabling and enabling (and uninstalling the display drivers) through device manager but nothing seems to work... Is there anything else that I can do?

Thanks.

Surface | Surface Laptop | Display and screen

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  1. Anonymous
    2022-11-16T04:31:18+00:00

    The solution is this:

    Windows key: type reg

    launch registry editor, make sure you are the administrator or run the program as administrator.

    Browse to the following in the branch file structure: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

    Right click on "Default"

    Choose Modify...

    Add the value 1, hit ok

    exit out and restart computer.

    For me, this restored the missing rotation lock tile in the toggle window (windows key + a) and my screen will now rotate itself automatically depending on the orientation, when in studio or tablet mode.

    10+ people found this answer helpful.
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  2. Anonymous
    2022-11-16T03:48:43+00:00

    I have the exact same issue as this user. besides resetting the whole device, is there anything else we know about this problem yet? Will a future update fix this?

    3 people found this answer helpful.
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  3. Anonymous
    2022-09-16T03:20:35+00:00

    We haven't heard from you in 72 hours, so we will be considering your issue resolved, but if you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward. 

    Thank you for your understanding.

    1 person found this answer helpful.
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  4. Anonymous
    2022-09-13T03:05:33+00:00

    Hello scolli,

    Thanks for reaching out to Microsoft Community. I'm sorry to hear about this issue on your device. I understand how frustrating it is to have such particular problem. But still I appreciate your time and effort in trying to do some workarounds.

    In this case, I'd suggest to perform these steps and see if it helps:

    Force a shut down and restart your Surface

    • Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button.

    Run the Surface Diagnostic Toolkit

    • In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results.
      If it's not already installed, you can download it from the Microsoft Store.
    • Follow the on-screen instructions in the Surface Diagnostic Toolkit.

    Update Windows. Ensure all pending updates are installed.

    • Select Check for Windows updates. Or select Start > Settings > Windows Update.

    In any event the issue persists, then we may need to perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact on your device. To reset your PC, go to Start > Settings > System > Recovery. Next to Reset this PC, select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No. 

    Let me know how it goes. I'll wait for your response.

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