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Screen Darkens During Zoom Call

Anonymous
2020-09-24T15:41:08+00:00

I have a Surface Laptop 3 and a recurring issue I have is that my screen darkens during Zoom calls.  I have changed the battery setting in the control panel so my computer does not sleep until 1hr of no use but my screen darkens after 5min on being on a call.  This is where I have made the changes:

Control Panel

-Hardware & Sound

--Change setting for the plan

---Both turn off display and putting computer to sleep are set at 1 hours

Any assistance on this would be greatly appreciated!!

thx!!

Surface | Surface Laptop | Display and screen

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  1. Anonymous
    2021-01-29T02:36:15+00:00

    We are having the same problem. It is every 30 seconds during Zoom calls it automatically dims and is very annoying.

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  2. Anonymous
    2020-12-03T14:56:16+00:00

    I have the same problem.  3x it went dark in a 2 hour Zoom.  Once after an hour, then 10 minutes, then 2 minutes.

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