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How to change scroll direction for external keyboard with touchpad

Anonymous
2022-12-25T06:03:38+00:00

I bought a Microsoft All-in-one media keyboard with touchpad, I am unable to change scroll setting, when I scroll down I want the screen to move down, it is by default set as reverse scroll- when I scroll up, screen goes down. Please suggest how do I change scroll directions.

Surface | Accessories | Surface mice and keyboards

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  1. Anonymous
    2023-01-27T17:16:30+00:00

    Hi, I have the same issue - the keyboard and touchpad is a 2.4GHz wireless model (N9Z-00006), and the Touchpad option doesn't appear in the settings menu you're referred to above. How do we enable that option to change the scroll direction setting? (Note I have seen this before on laptops with integrated multi-touch trackpads, but not on the Surface).

    Advice welcome, thanks!

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  2. Anonymous
    2022-12-25T18:03:28+00:00

    Hi Apoorva Parmar,

    Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

    May I know what device does your Microsoft keyboard is connected?

    If your device is in Windows 10, you may follow the steps below.

    1. Open Windows 10 Settings app.
    2. Click Devices option.
    3. Select Touchpad tab.
    4. Select the scroll direction from the Scrolling direction drop down menu. Select the option of your choice, the change is saved and applied automatically. You can test your device and see it makes any changes.

    On Windows 11

    1. Open Settings.
    2. Click Bluetooth and Devices then select Touchpad.
    3. In touchpad settings, select Scroll & Zoom, and a menu section will expand.
    4. Click the drop-down menu labeled Scrolling Direction and choose the option of your choice, either "Drop Motions Scrolls up" or "Down Motion Scrolls Down."

    I hope this helps. Keep us posted on this thread.

    Kind regards,

    Lavenia

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  3. Anonymous
    2022-12-28T23:11:02+00:00

    Hi Apoorva Parmar,

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for your understanding. 

    Respectfully,

    Lavenia

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