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upgrade a • Surface model: Surface Go Commercial Model 1824 to win11 that has been denied

Anonymous
2021-12-24T15:17:52+00:00
  • Surface model: Surface Go Commercial Model 1824
  • what can we do to upgrade to winn11 if failed pc check?
  • Fred

[Moderator Edit: Moved from Windows \ Windows 11 \ Windows Update**]**

Surface | Surface Go | Install and update

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  1. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2021-12-24T19:18:33+00:00

    Does this have an Intel®Pentium® Gold Processor 4415Y ? That processor is not on the supported list Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs which is probably the reason it is blocked.

    See Installing Windows 11 on devices that don't meet minimum system requirements (microsoft.com)

    There is certainly info on the Internet on how to install on unsupported hardware like Microsoft explains how to install Windows 11 on unsupported PCs (msn.com) and Microsoft has posted Ways to install Windows 11 (microsoft.com)

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