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Surface Pro 7 Kickstand

Anonymous
2021-12-03T18:13:37+00:00

My surface pro 7's kick stand is hanging by one screw. Does anyone know the exact size for the screwdriver for these screws? They're like microscopic size and cant find anything that fits at tool stores. Haven't even had this laptop for a year and the right side is like completely loose... nice Microsoft.

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2021-12-20T15:58:55+00:00

    My Surface Pro 6 kickstand broke also. One hinge broke so I took the other one out to compare. The base on the hinge was broken so there was no use trying to repair it.

    After searching through Microsoft support I quickly realized that $300 seemed to be the going rate so I:

    1. Removed the broken hinge with a T5 Torx screwdriver.
    2. Laid the kickstand flat against the Surface Pro.
    3. Duct taped the length of it tightly.
    4. Opened the kickstand fully.
    5. Duct Taped the length of it tightly.

    It is working very smoothly. Cheap fix and should last the life of the tablet.

    "Spare the duct tape, spoil the job." - Red Green

    "If the women don't find you handsome, they should at least find you handy." - Red Green

    4 people found this answer helpful.
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  2. Anonymous
    2021-12-03T22:09:32+00:00

    Hello KingCudi17,

    Thanks for reaching out to the Microsoft Community. We're sorry to learn about this issue on the kickstand of the device.

    In that case, it can be tagged as physical damage. It would be much better to contact our support team and have them checked it. Kindly contact our support via Contact Us Microsoft Support to seek options for your device and for further assistance. You can also contact them via phone, see Global Support Phone Numbers. For detailed instructions on how to contact our support, click here.

    Hope this helps.

    Regards,

    StevenK

    1 person found this answer helpful.
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  3. Anonymous
    2021-12-06T15:20:09+00:00

    Hello KingCudi17,

    We have noticed that you haven’t replied to our last response. We would like to know if you still need assistance with your concern. If yes, kindly reply back so we can further assist you.

    Hope to hear from you.

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