Surface Headphones 2 randomly disconnect and go into pairing mode

I have the same issue as the poster (and all the others in the reddit thread mentioned) - i've had my headphones for 6 months and this issue has only occurred in the last week or so, which lines up with everyone else - so I imagine its related to an update that was released?

From my experience, my computer's windows updates are all up to date (this issue happens even when the headphones are paired just to my iPhone and nothing else, so its not a Win10 issue). I've reset the headphones completely, renamed them, and re-paired it to the devices, same issue still occurs.

Same issue here and same timelines as everyone else... This is super annoying especially in the middle of a call!

Microsoft you need to get your act together!

Already it is bad design that the headphones voice instruction completely cover the sound instead of partially covering it but this issue makes it even more unbearable!

Same issue with me. I purchased my Surface 2 Headphones only 2 months ago or so. They worked flawlessly for the first month or so but then started with this issue. It happens when paired to my Surface Pro 7, Galaxy S9, or Dell Precision 5510 laptop. All devices, computers, phone, and headset are all fully up to date. I've tried resetting the headset, as well as repairing, nothing has worked. It's a very annoying issue.

I opened a support case with Microsoft about this and they referred me to the Feedback Hub app in Windows 10. I created a feedback incident for this titled "Surface Headphones 2 Randomly Pairing Issue". Hoping we can redirect users having this issue to this specific Feedback post and get upvotes / comments so that the issue gets brought to proper people, hopefully leading to an update with a fix.

Link to Feedback Hub: https://aka.ms/AAcl61z

When I try and access the  link, it says "Your account doesn't have access to this feedback".

Same issue with me. I purchased my Surface 2 Headphones only 2 months ago or so. They worked flawlessly for the first month or so but then started with this issue. It happens when paired to my Surface Pro 7, Galaxy S9, or Dell Precision 5510 laptop. All devices, computers, phone, and headset are all fully up to date. I've tried resetting the headset, as well as repairing, nothing has worked. It's a very annoying issue.

I opened a support case with Microsoft about this and they referred me to the Feedback Hub app in Windows 10. I created a feedback incident for this titled "Surface Headphones 2 Randomly Pairing Issue". Hoping we can redirect users having this issue to this specific Feedback post and get upvotes / comments so that the issue gets brought to proper people, hopefully leading to an update with a fix.

Link to Feedback Hub: https://aka.ms/AAcl61z

I figured this out!  You need to go to device manager, show hidden devices in view then under bluetooth remove all of the copies of surface headphones  (there are probably many of them somehow) or other variations like "le surface headphones"  then repair them to your pc.