Share via

YELLOW SPOT ON MY SCREEN

Anonymous
2020-03-20T00:08:40+00:00

I have a problem, there are yellow / orange spots all around the borders of my screen, I saw that on could do an exchange, but the exchange frightens me. Let me explain: I have a pc, it is very new, the battery life is from 7h to 8h, it has no worries, no scratches, the only worries are the yellow tasks around the screen, I am afraid to make an exchange and to receive a product which is not a good physical autonomy or which has problems, or scratches, is it new products? reconditioned to new? without any worries, all clean?

Surface | Surface Laptop | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2020-03-20T01:11:14+00:00

    Picture : 

    50+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-03-20T00:50:56+00:00

    I had this issue too. The discoloration on the screen was because the screen was being bent. It turned out there was a leak in my battery and so the battery pouch that lives within the screen part of the device was expanding, ever so slightly bending the screen, and then the colors were a result.

    I'd get it checked out right away because if the same thing is happening to you, it's an acid explosion waiting to happen.

    When I took my device to the store, the guy had to remove the screen. I had to consent because it meant the screen would break (no other way of getting it off) and he'd have to order a new one. Depending on the cause, it's not going to be super cheap.

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-03-20T01:06:42+00:00

    How did you do?

    Did they exchange you the surface laptop 2 ?

    Did you get a new Surface Laptop 2?

    2 people found this answer helpful.
    0 comments No comments