This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
At one point in an imaging process, I made a mistake. I used Surface Laptop Drivers when setting up a Surface Studio Laptop.
It hadn't been an issue, for a while, but now wanting to use the Trackpad, its doesn't work.
I've tried running the https://www.microsoft.com/en-us/download/details.aspx?id=105610 and updating all the drivers, but it still won't work.
I know its not in settings, and its not where the keyboard also got disabled and a hard reset corrects it.
My next attempt would be to uninstall all the required drivers for the Touchpad, and then re-run the .msi for the correct Model computer.
With everything installed on the machine, I would prefer to not have to wipe it and re-image it.
Does anyone know the full list of drivers that specifically manage the Surface Laptop Touchpad, so I can remove them from a Surface Studio Laptop?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found in Device Manager:
Surface HID Touchpad
Surface Touchpad Processor
Surface Touchpad Communications
Surface Touchpad Configuration
as the list of what seemed similar to the info you recommended looking for. After Uninstalling them, (They didn't have the option to delete the data), and then running the .msi for a Surface Studio Laptop 2, and rebooting, the touchpad still isn't working.
I double checked settings as well to make sure Touchpad was even toggled on.
Hey there!
Nice to meet you! I'm Randy, an Independent Advisor. Hi Andrew, thanks for explaining your situation clearly and I absolutely understand not wanting to wipe and re-image your Surface Studio Laptop. Let's walk through this together step by step, Since a full re-image is a last resort, your idea to uninstall only the touchpad-related drivers and reinstall the correct ones is logical. But Surface devices have tightly integrated drivers. You can try this guide or steps
Let’s find out what Windows thinks the touchpad is.
Press Windows + X → Device Manager
Expand:
Human Interface Devices
Mice and other pointing devices
Look for any of these:
HID-compliant touch pad
Intel Precision Touchpad
Surface Integration Driver
Or anything marked with a yellow warning icon.
If the touchpad doesn’t appear here at all, it might be that the wrong driver is actively preventing it from loading.
Here’s how to remove anything that could be interfering:
In Device Manager, right-click any suspicious touchpad-related drivers → choose Uninstall Device.
Check "Delete the driver software for this device" when prompted.
Repeat for all related devices (especially anything under HID or Surface Integration).
Don’t reboot yet — we’ll reinstall drivers first.
You need the .msi or .zip that matches your exact Surface Studio Laptop generation:
Go to: https://support.microsoft.com/surface/download-...
Select your exact model, like:
“Surface Laptop Studio (1st Gen)”
“Surface Laptop Studio 2”
Download the .msi for your Windows version (check with Win + R → winver).
Run the .msi for your Surface Studio Laptop and allow it to update all drivers.
Then:
Reboot
Test the trackpad
Go back into Device Manager and confirm that:
A Precision Touchpad is detected
No unknown devices are present
Summary of Touchpad-Related Driver Names (from Surface Devices)
These are some common drivers associated with the Surface touchpad and integration:
Surface Integration Driver
Surface Input
Surface Touch Servicing ML
HID-compliant touch pad
Intel Precision Touchpad Driver
Surface Platform Hub Driver
All of these are included in the official .msi for Surface Studio Laptop. The key is to remove misapplied versions (from Surface Laptop) before installing the correct ones.
Hope that this helps and everything would go well.
Best Regards,