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What causes this shadow of a box to appear and you can't do anything inside it, such as click on likes or activate something in your system tray , if the box is low enough.

Anonymous
2021-12-20T01:42:44+00:00

How do get rid of this shadow box?

Surface | Surface Studio | Display and screen

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  1. Anonymous
    2022-03-21T00:31:33+00:00

    No need to restart the device.

    OPEN >> TASKMANAGER >> PROCESSES tab >> SELECT WINDOWS EXPLORER >> RIGHT CLICK >> RESTART

    Bob's your gender ambiguous relative .. no shadows.

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  2. Anonymous
    2021-12-27T23:25:52+00:00

    I am getting similar issue on windows laptop, after updating to latest version of windows. Restart does not solve the issue

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  3. Anonymous
    2022-03-17T19:50:24+00:00

    I have this issue as well. Restart temporarily gets rid of it, but it comes back frequently. I'm sick of re-starting my laptop. I don't have a surface.

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  4. Barb Bowman 80,785 Reputation points MVP Volunteer Moderator
    2021-12-28T10:10:04+00:00

    See this thread Shadow box stuck on desktop - Microsoft Community - not sure if it is the same in Windows 11.

    Which Surface do you have and what build of Windows is it running (run WINVER to get the build number)

    I am getting similar issue on windows laptop, after updating to latest version of windows. Restart does not solve the issue

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  5. Barb Bowman 80,785 Reputation points MVP Volunteer Moderator
    2021-12-20T10:05:19+00:00

    If you restart your Surface, it should clear the issue AND it should show what program it is trying to close. Does restarting clear the issue?

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