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My Surface Pro 7 i5 8gb seems to be not enough for windows 11 for my work

Anonymous
2022-03-09T22:18:21+00:00

I've been using windows 11 since it was released and i'm really tired to feel that my surface pro 7 is not enough for handle windows 11 during my workday. I normally running during my workday apps like: Outlook, MS Teams, Whatsapp Desktop, Zoom, Excel or Word, Edge, etc.

The problem is that the memory goes to 90 or 95% of usage (with windows 10 it wasn't that much). After the laptop reach that peak, it get slow and several times crashes.

I have done all the tips that i have been able to find on the web, and windows 11 is up to date.

Any advice would be much appreciated!!!

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2022-03-25T19:51:00+00:00

    Hi Rucaryl,

    Thank you for providing the screenshots of the Task Manager. I think this is normal considering that you have 4 tabs running in Zoom Meetings, 7 for WhatsApp, 5 for Microsoft Teams and 8 on Microsoft Edge plus the other processes or apps running including Outlook.

    Can you please take a screenshot of the Performance tab and share it here with us also.

    Kind regards,

    Marrion

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  2. Anonymous
    2022-03-24T22:24:27+00:00

    Hi Marrio,

    I'm uploading screenshots from the task manager with the workload I normally use in my workday. Do you think is normal? or you see something not normal?

    About the other things you suggested:

    • Power Mode: is on Best Performace
    • Free Space: Right Now I have 100GB
    • Scan for virus, spyware or malware: Windows Defender runs every now and then (I'm not sure what is the schedule)

    About Resetting the laptop, for me is not a problem. I have all my data in Onedrive, so i can do it easily.

    Regards,

    Jose

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  3. Anonymous
    2022-03-22T22:34:12+00:00

    Well, after two days of testing the results are:

    1. Using my laptop with the following apps open: Ms Outlook, MS Excel, MS Powerpoint, Zoom (With Video Turn On), Whatsapp Desktop makes it laggy (Memory Consumption is 91%)
    2. Today, using the same apps, my laptop crash (Blue Screen)

    I really feel that the way to go is to roll back to windows 10.

    Regards,

    Jose

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  4. Anonymous
    2022-03-21T16:35:36+00:00

    Hi Marrion,

    I have just finished all the steps you suggested. So far the only thing that I have notice is that after boot up, memory consumption now is 3.5gb ( 0.5gb have been released ). I will test my laptop the following days and let you know how it goes.

    Regards,

    Jose

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  5. Anonymous
    2022-03-16T15:01:03+00:00

    Hi Marrion,

    Sorry I have not reply earlier. So far I have been able to do Steps 1,2 and 3 (Yesterday night). The Diagnostic tool just found a driver issue.

    About how I did the update to windows 11, it was through the windows update option. I will try to do step 4 today and test the laptop a couple of days (but i'm going to be out of work until monday).

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